Frequently Asked Questions
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Unfortunately we cannot issue licenses that are expiring after a few days. To evaluate the software, free trial versions can be downloaded.

The restrictions of the demo versions are:

  • easyDCP Creator Demo burns in a visible watermark into each frame.
  • easyDCP Player Demo decreases decoding quality and mutes audio after a playback time of 15 seconds.
  • easyDCP KDM Generator Demo generates KDMs with a maximum validity period of 48 hours, starting from the time when the KDM is generated.

Tip: You can also generate DCPs and pay on a project basis with easyDCP Publisher.

With the free demo editions of the easyDCP standalone programs almost all functionalities of the full versions can be tested. However, there are the following restrictions:

easyDCP Creator

  • Visibly burned-in easyDCP™ logo in all frames
  • No loading of KDMs (To test encrypted DCPs, please use the proprietary DCP Digest)
  • No Supplementals (DCP/IMF)
  • No validation report

easyDCP Player

  • Reduced quality and muted audio after 15 seconds of playback
  • No Export
  • No loading of KDMs (To test encrypted DCPs, please use the proprietary DCP Digest from Creator+)
  • No validation report

easyDCP KDM Generator

  • Maximum KDM validity of 2 days
  • No loading of KDMs (To test KDM generation, please use the proprietary DCP digest from easyDCP Creator+)

From now on, you will receive a discount on your service and support fees if you extend the service during the ongoing service period.

This is how it works: Since 2017-01-01 you receive a COUPON code on your bill for your next purchase of service extension. This voucher reduces your costs for the next service renewal of the same license by 10%.

The COUPON code is valid for the respective license from the issue of the invoice until the day on which your existing service expires. The date of the last validity is displayed in the COUPON.

How to use this voucher code:

NOTE: Your ongoing service must still be valid

  1. Go to your license status as usual
  2. Extend your existing service by at least 6 months.
  3. In checkout, the option "ADD COUPON" will be offered.
  4. Enter the individual coupon code for this license.


You will automatically receive a discount of 10%. The new service is automatically added to the end of the current service period. The invoice now contains a new COUPON code in order to receive a 10% discount for the next renewal.

Hint: You can spare yourself the manual entry of the voucher code by signing up for a subscription, which automatically extends the service in time. You then receive the discount without entering a COPUON code.

With activated service subscription your service will be prolonged automatically for 6 month 30 days before it expires without any notification to do it manually. The prolongation will be charged to your credit card, its details are stored for this use at our acquirer „Heidelpay“. You will receive an order confirmation and invoice for a successful service prolongation as usual.

Service prolongation via service subscription comes automatically with 10% discount.  

How to setup a Service Subscription?

  1. Login at your easyDCP web account
  2. Select top menu option „Service Status"
  3. Select your preferred license for your service subscription
  4. Select your payment method or create a new one. 

Your next automatic prolongation will be shown at „Next Payment“.
A service subscription can be created and removed at any time before a service gets inactive.

What happens if an automatic service prolongation fails?

If payment fails we will keep retrying. After certain fail we will deactivate the service subscription and inform you by email. Your Service Status will be set to manual mode and you will receive the known „Service Notification“.

Reasons for failed payments can be expired validity, insufficient covering of payment amount or general deactivation of your credit card. If possible we will inform you about reason of rejection.

How safe are your Credit Card details?

Your CC details are exclusively stored on servers of our acquierer. These servers are regularly monitored by the CC-companies.

One easyDCP software license can be installed only on one computer system.

However, if you need to move the easyDCP license to another computer or operating system you can do this easily using Migration function in the web shop:

  1. Login in your account at www.easyDCP.com
  2. Select license status
  3. Select the product you need to migrate
  4. Select: "migrate license"

easyDCP Resolve Plug-In customers can get additional important informations for migration here

After the migration is complete you can generate a new license for the new ware system. Please refer to the following FAQ on how to activate your product.

Note:

  • There is a limit of one automatic migration in six months. If you require a second migration within the six months period, please inform us via email why it´s necassary.
  • Since server certificates are tied to the system hash, they become inaccessible after a migration. New certificates will be automatically created, but all KDMs issued to the old cerificates will no longer be accessible. Please check our FAQ: Server- and Signer- Certificates.

Migration with older Versions: For version easyDCP Creator(+)2.1.X and older, easyDCP Player(+)1.9.X and older, and easyDCP KDM Generator(+)1.47 and older, be prepared to use the new hashcode of your target hardware/software.

easyDCP Creator(+) from 2.2.X, easyDCP Player(+) from 2.0.X and easyDCP KDM Generator(+) from 1.4.1X and above can be directly activated from within the application.

Please watch our video tutorial or proceed as follows:

  1. Download and install the latest installer from your account at www.easyDCP.com license status.
  2. Select in the installed easyDCP application at "Help" the function "Request License & Certificate" (or use F3) 
  3. Fill out the form according to the instructions displayed and select "Send request"
  4. Your license-and-certificate-request will be processed after you log in. 
  5. Then you can download your "License & Certificate" Data Set in the license status pane and install them via Drag and Drop into your easyDCP application.
    Alternatively, you may store the license-and-certificate file (*.easydcp) to a disk and import it into the corresponding easyDCP application using "?">"Import License & Certificates" (or press F4). 

 

Note: This way of activating your easyDCP Product is only available from easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X and easyDCP KDM Generator(+) 1.4.1X or higher.

  • If you use an another easyDCP version, you find help here.
  • If you use an easyDCP Resolve Plugin version, you find help here.
  • If you use an easyDCP SAM Rio Plugin version, you find help here.

Your service options when using easyDCP:

Sales support: All questions regarding the products and their features. For example:

Prices for new products
How to purchase
How to update from previous versions, s.o.

Sales support is available for everyone. Please contact: info@easydcp.com

License support: Questions about activation, migration, available updates and upgrades as well as the status of licenses.

All those service are available in your web account www.easyDCP.com at License Status  

License support is available for every customer independent from the service status. Contact: info@easydcp.com

Technical support: Usage and troubleshooting for all easyDCP solutions

Technical support requires a valid service contract for the respective easyDCP software. Please use "Technical Support" option within your web account.

 

How to manage ...

Service and service extensions:

Each new purchased easyDCP product comes with a valid service contract lasting for 6 months. Within this period, technical service as well as updates for the respective products are included without any payment. 

Once the service is about to expire, customers will be notified by e-mail. It is highly recommended to extends the service extension from minimum of 6 months and will always be appended to the end of the current service-period. If the customer decides for a service subscription the service extendes for another 6 month automatically if the customer has not completed the subscription at the latest 30 days before the end of the last renewal.

In case a customer decided not to prolong the support and no new version of specific software has been released, it is still possible to get back into normal service. Here a service fee of 50% (calculated form the regular service fee) for the period between previous service and the date the client wants to get back into support has to be paid. 

If a new version of specific software has been released during a non-supported period, no prolongation of the (expired) service is possible anymore. New: Here clients have to purchase a onetime fee in order to get the latest version of the easyDCP software. The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP application. The younger the last license the lower the update fee. Updates comes without automatic prolongation of service extension.

Hint:
Get 10% Discount with automatic Service Prolongation – Service Subscription
Discounted service for active users

Migrations:

Migrating your software to a new hardware or re-activating a license after changing components in your existing hardware is always possible. For further details please check: How can I perform a migration (hardware/operating-system-change)

Important notes:

  • Bonus licenses - e.g. a gratuitous license for DaVinci Resolve based on standalone-software purchase - can only be migrated until the standalone version of easyDCP itself has a valid service.  

Major an Minor Updates (eg. Version X.3.X > X.4.X):

Updates will arrive as needed. Estimate between 2 to 6 updates per year.

Customers with valid service (check status in your web account) have free access to updated versions of the software. There is no automatic update procedure and manual integration is required. If the update is a so-called point-release (e.g. 3.2 to 3.3) or a major release (e.g. 3.9 to 4.0) a new license is required. Minor releases (3.3.1 to 3.3.2) do not require a new license. Usually, only a new license for specific easyDCP software must be downloaded and activated. There is no need to update the certificates (signer and /or server) for a software update. Please use the "Request License & Certificate Set" as well as the "Import License & Certificate Set" options within easyDCP since they take care about proper activation of specific software. For your support please check: How do I activate my easyDCP product

Customer without valid service are requested to purchase an update. New: The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP application. The younger the last license the lower the update fee. Updates comes without automatic prolongation of service extension. Usually, only a new license for specific easyDCP software must be downloaded and activated. There is no need to update the certificates (signer and/or server) for a software update. Please use the "Request License & Certificate Set" as well as the "Import License & Certificate Set" options within easyDCP since they take care about proper activation of specific software. For your support please check: How do I activate my easyDCP product

Important notes:

  • Minor updates (e.g. Version X.X.1 > X.X.2) will be available automatically in your web account. Minor updates usually do not require a new activation. As usual, server- and signer certificates do not need an update.

Upgrade (e.g. easyDCP Creator to easyDCP Creator+):

The upgrade price is calculated using the difference between the existing product and the new product. No additional upgrade-fee is charged. The option "Upgrade" within your web account shows the available and the most cost-effective options for an upgrade.

Upgrades requires up to date of the upgrade provided software and valid service contract. If a service period expired or the initial version is somehow outdated, clients have to renew the service before upgrading. Please see the comments above explaining how to prolong an expired service. 

Bonus licenses:

Bonus licenses are available under certain conditions. Actually bonus licenses for easyDCP Resolve Plugin and easyDCP SAM Rio Plugin will be issued when the following prerequisites are met: easyDCP Bonus licenses for DaVinci Resolve 10/11/12 or easyDCP Bonus licenses for SAM Rio

 

If your question has not been answered please do not hesitate to send us an e-mail: info@easydcp.com

A system hash uniquely identifies a system based on its hardware and operating system.

It looks like this: 

02bea077c6f4c2f940473f88e18728d9e74888348c55735c093ea52165ace28f
76782ffb6342cf3058c02833234073b83d67207f4e3cf0ffff46a7ccf0138a2
9275ed7b91a0ca104c3170dcf4f0b25bbedc452608c64c8968634e3bb542cb5
a95d844c4b2a6a32bc940b9997f6ed83eb1c105aaa4e1e6efb6e44b5b65c953
0250423dc68b474a81940dd81e9b912bc8d30a295269fa4cdbc95c8552e2f98
770417e595a792d267c2eff25a2b9030300bef4228b4a3c6a355db5624b857a
c4ea54613556abc86b81ef877e07ffe502d8c9eaabcd238c85dcc107bc28bb8
d8d8320f2d8575228ab7ab0a4041dceddde7adfae3877a84b2421a31ce9f2c8
fc09d2c_v4

Since only a scrambled reprensentation of the true system hash is presented, it looks different every time, even for the same system.

When do you need a system hash?

Normally, you never need it. With older versions, up to easyDCP Creator 2.2.X, easyDCP Player 2.0.X or easyDCP KDM Generator 1.4.1X, it was required to activate the product.

How can you find out your system hash ?

  1. Download and install the up to date easyDCP demo software or (easyDCP installer software if available) on the target hardware system
  2. Start the easyDCP Software and Press F3
    Alternatively, select menue  Help | Legacy | Get machine system hash
  3. The box with the system hash opens.

To receive free software updates or certificate services, and technical support by Fraunhofer IIS, a service contract is mandatory for every easyDCP product. Every easyDCP product comes with an initial support contract for six months. You have the option to start with twelve months instead.

Once the initial service is about to expire, you will be notified by e-mail that it is recommended buying a service extension. You can purchase additional support for six month or longer. 

For the prices of the service extensions please refer to our shop site.

Please note: Without valid service, updates to newer software versions have to be purchased. The prices depend on how much time has elapsed since the expiry of the service contract.

Upgrades to e.g. “+” versions are only possible with an up-to-date software versions and valid service contract.

More detailed information on updates, upgrades and service policies can be found here.

Hint:

Get 10% Discount with automatic Service Prolongation – Service Subscription

Discounted service for active users

The Reactivation Fee is charged when your service has expired for longer than 30 days.

The cost of reactivation is based on the period without service (full months) and 50% of the usual service fee for each license.

The easyDCP Analyzer is not a product. Unfortunately there is no demo version available.

easyDCP Creator

Quality and kind of hard disk are not important but it is recommended to use a powerful interface, e.g. eSATA or USB 3.0. Commonly, carriers from the CruDataPort series are used.

The file-systeme is very important. According to DCI specification EXT2 or EXT3 is required. These file systems are supported natively by LINUX. 
Third party drivers/emulations are available for MAC and Windows, but we know from some customers that they had problems with the Windows drivers. It is recommended to install a LINUX system either on a remote or virtual system and have it share the mounted DCP via SAMBA.

The time it takes to copy a DCP onto a mobile hard-drive depends on the DCPs size and on the bandwidth. A 90-minute DCP can take up to 200 GB.

It is highly recommend to verify the DCPs integrity.  To do that, you can start the DCP validation (included in easyDCP Creator+ and easyDCP Player+) and run a Hash-check (e.g. with MD5) of the DCP before copying to the hard disc. After copying run the Hash-check again. The results of the hash-check must be identical otherwise the DCP may crash.

This extra work is in no relation to later exchange of the DCP in the cinema. 

Copying needs to be done independently from the easyDCP application, e.g. with Finder or Windows Explorer. Also professional mass-duplication software is available and convinient for larger copy batch jobs.

Additional hint: Using of Digital Cinema Naming Convention is higly recommend to ease the workflow in the cinema server. Create correct syntax of Digital Cinema Naming Convention is embedded in easyDCP applications. 

 

easyDCP Creator creates SMPTE- or Interop- compliant DCPs as well as SMPTE-compliant IMF packages.

JPEG 2000 files generated with easyDCP Creator meet all necessary requirements.

However, one has to consider that, importing pre-generated JPEG2000 files as input format and disabling the "JPEG2000 Re-encoding" option, easyDCP Creator does not check if these files are compliant to the current specifications and standards. The software merely copies the files into the DCP. This may end in a DCP being rejected by certain playback devices/digital cinema servers.

Furthermore, not all server systems in the market are able to playback all types of content and may behave differently.
Currently we are not aware of any problems regarding DCPs generated with easyDCP Creator.

Unfortunately we cannot issue licenses that are expiring after a few days. To evaluate the software, free trial versions can be downloaded.

The restrictions of the demo versions are:

  • easyDCP Creator Demo burns in a visible watermark into each frame.
  • easyDCP Player Demo decreases decoding quality and mutes audio after a playback time of 15 seconds.
  • easyDCP KDM Generator Demo generates KDMs with a maximum validity period of 48 hours, starting from the time when the KDM is generated.

Tip: You can also generate DCPs and pay on a project basis with easyDCP Publisher.

3.5.5
  • bugfix: fixed rare case where generation could hang
  • bugfix: fixed timeline always using 24 fps for new projects
  • bugfix: fixed possibility to split segment of IMF at reel 0
  • bugfix: fixed possibility of easyDCP Creator hanging when dragging playhead on supplemental picture track file
  • bugfix: fixed crash adding silent audio track to a referenced picture track file
  • bugfix: fixed problem with server certificate password that couldn't be restored on Macs sometimes
  • bugfix: fixed rare case on some newer Macs where license import via drag and drop didn't work
  • bugfix: audio language code for supplemental tracks is correctly loaded from CPL now (IMF only)
  • bugfix: splitting reel in timeline now updates "Edit parameters" dialog
  • bugfix: fixed mismatch of intrinsic duration and mxf ContainerDuration at least in cases where subtitle contained less spots than reel length
  • fix regression: fixed generation of supplemental IMF that was previously stored as dcpproj
3.5.4
  • added warning/error message before generation in case no color transformation is selected as incorrect metadata can appear in resulting package (especially IMF) otherwise
  • bugfix: duration in TTML subtitle mxf now matches real subtitle length
  • bugfix: ResourceID of TTML subtitle generated from xml now is filled properly
  • bugfix: splitting of sequence > 1 in timeline doesn't abort anymore due to wrong duration error
  • bugfix: splitting of IMF sequences with multiple entries per sequence works now
  • bugfix: dragging clip in timeline just upwards/downwards now snaps to original position again
3.5.3
  • added functionality to drop files and tracks directly on the timeline
  • added rearranging of sequences/reels in timeline
  • added functionality to timeline to automatically insert new track inbetween an existing reel for supplemental workflow
  • added functionality to split a reel at the playhead marker
  • added new composition content kinds for IMF
  • ruby nodes in subtitles are partially displayed now (Rb tag)
  • added functionality to directly jump to a timecode in timeline
  • added frame wise stepping using arrow left/right for timeline
  • added reel wise stepping using arrow up/down for timeline
  • bugfix: duration in SMPTE subtitle mxf now matches again real subtitle length
  • bugfix: 4K 3D DCPs created with easyDCP Creator 3.5.x now can be opened again in Creator and Player (might have caused issues on servers, too)
  • bugifx: waveform in timeline now is always rendered completely
  • fix regression: fixed crash re-generating a signed package in easyDCP Creator (non +)
  • fix regression: generating an InterOp package with special characters in subtitle with UTF-8 encoding without BOM works now again
  • fix regression: generating 3D DCP with subtitles doesn't give error message about mismatching editrate anymore
  • fix regression: subtitle burn-in on GPU works correctly again
3.5.2
  • bugfix: validating VF only with referenced and unreferenced pictures tracks didn't pass j2c profile consistency check
  • bugfix: "Do not show as warning anymore" for filesystem warning in Generation Wizard is stored correctly now
  • bugfix: fixed memory usage during generation with burn-in subtitles
  • bugfix: fixed crash opening encrypted package with audio after unencrypted package with audio was opened
  • fix regression: Generating package with InterOp subtitles replaces SubtitleID now correctly again when the uuid contains upper case letters
  • fix regression: for IMF packages the default edit rate is 23,98 again
  • fix regression: Generating package with UTF-8 BOM encoding works now again
3.5.1
  • bugfix: hash check comparison with trailing spaces/newline
  • bugfix: thumbnails in timeline after loading key for encrypted packages now are displayed correctly
  • bugfix: adding QuickTime movie with unsupported codec into reel doesn't crash anymore
  • bugfix: waveform not rendered for encrypted packages after switching composition
  • fix regression: subtitles can be previewed again when loading an InterOp package
  • fix regression: JPEG 2000 bit rate violation was detected for valid DCPs
3.5
  • (PLUS only) added timeline for preview, navigation and editing of track offset and duration
  • added new automatic letterbox assignment as Track Default
  • font merging option works now also on Mac
  • bugfix: some IMF packages could not be opened, because the the MXF essence coding label's version byte was not ignored.
  • bugfix: IMFs are generated without signature now
  • bugfix: texts of source subtitle xml stays untouched when generating InterOp DCP
  • bugfix: fixed subtitle offset editing in case of large offsets
  • bugfix: saving package is disabled if opened via KDM as saved package couldn't be opened again with the same KDM
  • bugfix: saving Atmos track to project file keeps valid path now
  • bugfix: replacing burn-in subtitle in reel with another burn-in subtitle caused both to be rendered
  • bugfix: saving DCP in place keeps digest valid now
  • bugfix: fixed subtitle burn-in on GPU when offset is set
  • bugfix: generating package with invalid subtitle font is forbidden now
  • known issue: adding subtitles with same language in different order (English in reel 1, German in reel 2, English in reel 2) messes up their order in timeline
  • known issue: Show/Edit Metadata of MAP/IAP projects broken
3.4.11
  • moved to IMF 1.1 (2016 version of App2/App2e)
  • enabled J2K Mainlevel Profiles (with option to use legacy BCP, if applicable)
  • additional MCA metadata editable: ContentKind, ElementKind, Title, TitleVersion
  • fixed J2K profile validation for IMF
  • creating dummy-OPLs for compliance with Netflix spec
  • changed ATMOS related MXF Label to resolve incompatibilities in the field
  • bugfix: fixed edit rate/duration issues when loading certain IMF VFs
  • bugfix: fixed an issue where licensing was not possible on some Macs with High Sierra and Apple FS
3.4.10
  • bugfix: fixed an issue where KDMs and certificates became inaccessible after installing Windows 10 Anniversary/Creators Update
  • bugfix: fixed a crash that occurred when creating packages from certain project files created by easyDCP Player+
  • bugfix: fixed an issue in the Standalone Transcoder command-line application, where the default bitrate was not set correctly for all project types
  • bugfix: fixed an issue in the Standalone Transcoder command-line application, where certain images could not be transcoded to IMF compliant codestreams
  • bugfix: noise at end of sound track when sound track was mix of wav file inputs and auto-generated channels (silence or Atmos sync track) and wav length was not a multiple of the video frame length
3.4.8
  • bugfix: characters missing from the specified font of a subtitle spot were not detected in some cases
  • bugfix: incorrect error message about track duration mismatches when loading certain IMF Packages
  • bugfix: loading audio language from IMF Trackfiles when loading full IMF Package
  • bugfix: incorrect error message about audio labeling when creating certain supplemental IMF Packages
  • bugfix: missing RegXML descriptor when creating supplemental IMF Packages from saved easyDCP project
  • bugfix: standalone transcoder cli parameter ‘-f’ was assigned twice
  • bugfix: standalone transcoder bit depth handling aligned with easyDCP Creator for IMF
  • not creating empty OPLs anymore to avoid possible future incompatibilities
3.4.6
  • bugfix: flickering burnt-in subtitles when using GPU encoding
  • bugfix: MCA sub-descriptors got lost when loading and re-generating IMF Packages
  • bugfix: added missing regxml descriptor elements in IMF CPLs
  • bugfix: using correct SoundCompression label for IMF Sound Trackfiles
  • bugfix: using correct JPEG2000 EssenceContainer label for IMF Picture Trackfiles
  • fix regression: burn-in timed text had antialiasing disabled
3.4.5
  • add support for GeForce 10 series
  • Preview window now resizes to higher resolutions
  • Added option to automatically update package date to the current date
  • replacement of missing font characters can now be dynamically enabled or disabled (Windows)
  • Improved speed when re-packing DCPs
  • Improved the detection of cases where re-encoding is not necessary
  • Improved preview with easyDCP Player functionality
  • bugfix: Correctly restore the previous window geometry
  • bugfix: Fixed am issue that provoked crashes when starting from the command line
3.4.4
  • Offset and duration for subtitles are now accessible in the GUI
  • Configurable Timed text rounding method (timecode to frames)
  • Several bugfixes regarding subtitle positioning and rendering
  • Several bugfixes regarding file sequences
  • bugfix: Could not load encrypted, stereoscopic DCP ("No decryption key set.")
  • bugfix: Import of WAV files with different durations
  • bugfix: Settings file size is so large that slowdowns the application
3.4.2
  • before starting a DCP/IMP validation, check if the selected location for HTML report file is writable
  • make default timed text outline width configurable and use a size relative to the font size so that it works well with both 2K and 4K content
  • bugfix: Generation with QuickTime on Mac was failing in some cases due to a timeout
  • bugfix: Creator incorrectly complained about a wrong target resolution in some cases, when 4K material was packaged in IMF App2E
  • bugfix: remove incorrect warning "Package contains Trackfiles of different package types" when opening certain types of supplemental DCPs/IMPs or mixed 2D/3D/2K/4K DCPs/IMPs
  • fix regression: calculate position for right-aligned timed text overlays correctly
  • bugfix: position for centered timed text overlays was slightly off by a few pixels when outlines are enabled
  • bugfix: KDM was not generated for supplemental packages
  • bugfix: Default values for Creator and Issuer were not loaded
3.4
  • (PLUS only) Validation module that validates a DCP or IMP and creates an interactive report in html format
  • Fordable redesign of main user interface
  • supports 4K 3D DCPs
  • supports creation of Higher Bit Rates (HBR) DCPs up to 500 Mbps
  • supports creation of files with custom name schemes
  • bugfix: sporadic crashes during package generation
3.3
  • GPU-accelerated JPEG 2000 Encoding
  • Advanced Scaling Features
3.2
  • New user interface
  • Preview during encoding
  • Supports IMF App2
  • Supports Archival Formats (IAP/MAP)
  • Parallel CPU/GPU encoding
  • Dolby Atmos Support
  • More scaling/cropping options
  • Supports 64bit architectures
  • Supports Retina Displays
  • Pre-Render-Playback
2.2
  • Support for Closed Subtitles/Closed Captions and Open Captions
  • Extended Pillar-/Letterboxing
  • Feature to preview and burning the subtitles directly into the image content
  • New work-flow for activating the software within minutes
2.1
  • SMPTE subtitle format supported
  • Easy to use certificate requests
  • Optimized workflow for existing supplemental and/or encrypted DCPs
  • Generation of KDMs directly in easyDCP Creator+
2.0
  • Support for QuickTime input format
  • Generation of supplemental DCPs
  • Load and save existing DCPs
  • Duplicate compositions
  • Drag and drop, insert or duplicate reels
  • Support for MXF input format
  • Open Key-Message (Key Delivery Message and Fraunhofer DCP-Digest)
  • Up to 16 audio channels
  • Performance improvements
1.7
  • 16 channel & multichannel-wav-file support
1.4
  • Support for subtitles

With the free demo editions of the easyDCP standalone programs almost all functionalities of the full versions can be tested. However, there are the following restrictions:

easyDCP Creator

  • Visibly burned-in easyDCP™ logo in all frames
  • No loading of KDMs (To test encrypted DCPs, please use the proprietary DCP Digest)
  • No Supplementals (DCP/IMF)
  • No validation report

easyDCP Player

  • Reduced quality and muted audio after 15 seconds of playback
  • No Export
  • No loading of KDMs (To test encrypted DCPs, please use the proprietary DCP Digest from Creator+)
  • No validation report

easyDCP KDM Generator

  • Maximum KDM validity of 2 days
  • No loading of KDMs (To test KDM generation, please use the proprietary DCP digest from easyDCP Creator+)

From now on, you will receive a discount on your service and support fees if you extend the service during the ongoing service period.

This is how it works: Since 2017-01-01 you receive a COUPON code on your bill for your next purchase of service extension. This voucher reduces your costs for the next service renewal of the same license by 10%.

The COUPON code is valid for the respective license from the issue of the invoice until the day on which your existing service expires. The date of the last validity is displayed in the COUPON.

How to use this voucher code:

NOTE: Your ongoing service must still be valid

  1. Go to your license status as usual
  2. Extend your existing service by at least 6 months.
  3. In checkout, the option "ADD COUPON" will be offered.
  4. Enter the individual coupon code for this license.


You will automatically receive a discount of 10%. The new service is automatically added to the end of the current service period. The invoice now contains a new COUPON code in order to receive a 10% discount for the next renewal.

Hint: You can spare yourself the manual entry of the voucher code by signing up for a subscription, which automatically extends the service in time. You then receive the discount without entering a COPUON code.

With activated service subscription your service will be prolonged automatically for 6 month 30 days before it expires without any notification to do it manually. The prolongation will be charged to your credit card, its details are stored for this use at our acquirer „Heidelpay“. You will receive an order confirmation and invoice for a successful service prolongation as usual.

Service prolongation via service subscription comes automatically with 10% discount.  

How to setup a Service Subscription?

  1. Login at your easyDCP web account
  2. Select top menu option „Service Status"
  3. Select your preferred license for your service subscription
  4. Select your payment method or create a new one. 

Your next automatic prolongation will be shown at „Next Payment“.
A service subscription can be created and removed at any time before a service gets inactive.

What happens if an automatic service prolongation fails?

If payment fails we will keep retrying. After certain fail we will deactivate the service subscription and inform you by email. Your Service Status will be set to manual mode and you will receive the known „Service Notification“.

Reasons for failed payments can be expired validity, insufficient covering of payment amount or general deactivation of your credit card. If possible we will inform you about reason of rejection.

How safe are your Credit Card details?

Your CC details are exclusively stored on servers of our acquierer. These servers are regularly monitored by the CC-companies.

The generation of personalized signer certificates for certain easyDCP applications is a free service provided by Fraunhofer IIS.

New personalized signer certificates will be issued with every License & Certificate Request during new installation of after migration of the software.

Requirements to get personalized signer certificates issued by Fraunhofer IIS are:

- The email-domain used for your web-account at http://www.easyDCP.com and the requested domain within the License & Certificate Set-request must match.

- Requested domain for validation is not a public address like e. g. gmail.com, t-online.de etc. Blacklist is supported.

If a comprehensible reason exist that email domain and requested domain cannot match please contact info@easydcp.com 

easyDCP Creator 2.2.x (and newer) supports the following frame-rates when using the SMPTE packaging mode:

2k HFR:                     4k HFR:                     2k - 3D HFR (Creator+ only)

24 fps                        24 fps                         24fps
25 fps                        25 fps
30 fps                        30 fps
48 fps
50 fps
60 fps

At the time the above frame-rates are DCI-compliant and should be process able by today´s cinema playback systems.

If you need higher frame-rates for experimental purposes, please contact us at info@easyDCP.com.    

You may apply for a facility code at http://www.digitalcinemanamingconvention.com .

Every time a new version of easyDCP Creator is released, we download the latest list from there. In the meantime you can add your own facility code by following this procedure:

  • In a CPL, right click on the CPL name which is displayed in the upper left corner of the virtual film role
  • Select menu-entry "Edit with Digital Naming Convention"
  • In the upcoming dialog, open the "Facility:" drop-down-box
  • Select "Add custom Facility..."
  • Enter your assigned facility code and a description
  • Confirm by pressing the "Add" button

The added facility code is now part of the Facility List and can be used for CPL naming.

The Digital Cinema Distribution Master (DCDM) is a hierarchical set of uncompressed, unencrypted and unpackaged files, which can be the direct starting material for the production of the DCP or exchanging the image, audio and subtitles to encoding systems, to Digital Cinema playback systems or to Digital Film Archives.

easyDCP does not fully support the DCDM format as specified by the DCI (http://www.dcimovies.com/specification/index.html). However, using Creator and Player+ it is possible to create a DCDM-like set of files with the following restrictions:

  • TIFF 16 bit instead of 12 bit padded
  • TIFF header does not contain metadata like frame rate or frame count
  • WAVE header does not contain broadcast metadata
  • Folder and file names slightly differ, but can be manually corrected afterwards

Please ask your partner if this format is sufficient.

To create a DCDM from the Digital Source Master (DSM), start a Creator project and arrange everything as if you would do a DCP. Choose the target color space "XYZ (DCI)" for all picture tracks. Letterboxing should not be used in DCDMs. Reels should have a length of around 20 minutes. Each reel will end up as a separate subfolder in the DCDM. If your studio or archive expects leader countdowns, add them manually.

1. Once you finished your easyDCP Creator project, save the project and open it in easyDCP Player or simply press the shortcut button "Preview project in easyDCP Player":

2. Open the DCP project in easyDCP Player and click "Asset > Export" (or shortcut "e") to start the Export Wizard: