FAQs: easyDCP SAM Rio Plugin

Unfortunately we cannot issue licenses that are expiring after a few days. To evaluate the software, free trial versions can be downloaded.

The restrictions of the demo versions are:

  • easyDCP Creator Demo burns in a visible watermark into each frame.
  • easyDCP Player Demo decreases decoding quality and mutes audio after a playback time of 15 seconds.
  • easyDCP KDM Generator Demo generates KDMs with a maximum validity period of 48 hours, starting from the time when the KDM is generated.

Tip: You can also generate DCPs and pay on a project basis with easyDCP Publisher.

Licenses of easyDCP Player or easyDCP Creator can receive a free-of-charge bonus license for easyDCP SAM Rio PlugIn.

Following requirements must be met:

1) The easyDCP full version used for the bonus action must have version from easyDCP Creator(+)2.2 inkl. easyDCP Player(+) 2.0 or higher.

2) The bonus license for the easyDCP SAM Rio PlugIn can only be used on same hardware as the easyDCP standalone license was issued to.

 

With the easyDCP Plugin applications, Fraunhofer IIS has opened the popular easyDCP technology for a direct use within various cut or color grading systems.

These plugins are embedded in the applications by each provider like Blackmagic Design or Quantel. The previously known user interface of easyDCP standalone products will be replaced by the graphical interface of the cut or color grading system.

easyDCP Publisher is based on a "pay per use" model and allows customers with low demand to produce DCPs cost effectively. 

A direct comparison of all easyDCP application is only conditionally possible and need to be assessed individually from application to application.

What are the advantages of a plugin solution?

A key advantage of a plugin is the new workflow. First, DCPs can be used directly as an input format for the given applications. Because of this, time-consuming transcoding will not be needed anymore. Second, a complete image sequence without detours will be played directly as DCP. It remains to the provider himself which functions will be supported with the plugin. However, the central functions, such as the creation and playback of encrypted and unencrypted Interop and SMPTE DCPs as well as the creation of Key Delivery Messages (KDM), are generally available within all easyDCP Plugin versions.

For more information please check:

What are the advantages of easyDCP Pro application?

The easyDCP Pro products offer the maximum possible functionality of all easyDCP applications. easyDCP Pro are developed especially for the professional editing of DCPs / IMF packages.

For more information please check:

What are the advantages of easyDCP Publisher?

easyDCP Publisher is based on an usage-based billing model for e.g. small film productions or students. The target group of the easyDCP Publisher includes everyone who wants to use the proven easyDCP technology but is usually producing only a few DCPs per year and can't afford a complete easyDCP Pro or easyDCP PlugIn Suite.

Interested parties can create and edit their DCP for free. As soon as the created DCP needs to be used outside of the easyDCP publisher environment, an activation fee must be paid, depending on the type and length of the content.

In order to enable intuitive operations, easyDCP Publisher has renounced to use professional functions available with the easyDCP Pro programs or the easyDCP Plugins. Furthermore, easyDCP Publisher can not produce IMF packages.

For more information please check:

How can I purchase an easyDCP PlugIn?

The cut and color grading systems of the respective manufacturers always include a full version of the easyDCP Plugin which runs in a demo mode.

Once you have decided to use an easyDCP Plugin, you need to get a license to unlock the demo mode. The license can be purchased through the online shop www.easyDCP.com. By importing the License & Certificate Set, the selected easyDCP PlugIn modules (e.g. playback, decryption, generation and encryption) changes into unrestricted mode of operation.

I'm already an easyDCP user with a standalone version. Should I switch to easyDCP PlugIn?

We have a very interesting offer for existing users: You can use easyDCP Plugins and easyDCP standalone versions in parallel. All customers owning an easyDCP standalone version can get a free bonus license for an easyDCP PlugIn which can be used on the same hardware.

What do the PlugIn cost?

For more information about modules and prices please check:

With activated service subscription your service will be prolonged automatically for 6 month 30 days before it expires without any notification to do it manually. The prolongation will be charged to your credit card, its details are stored for this use at our acquirer „Heidelpay“. You will receive an order confirmation and invoice for a successful service prolongation as usual.

Service prolongation via service subscription comes automatically with 10% discount.  

How to setup a Service Subscription?

  1. Login at your easyDCP web account
  2. Select top menu option „Service Status"
  3. Select your preferred license for your service subscription
  4. Select your payment method or create a new one. 

Your next automatic prolongation will be shown at „Next Payment“.
A service subscription can be created and removed at any time before a service gets inactive.

What happens if an automatic service prolongation fails?

If payment fails we will keep retrying. After certain fail we will deactivate the service subscription and inform you by email. Your Service Status will be set to manual mode and you will receive the known „Service Notification“.

Reasons for failed payments can be expired validity, insufficient covering of payment amount or general deactivation of your credit card. If possible we will inform you about reason of rejection.

How safe are your Credit Card details?

Your CC details are exclusively stored on servers of our acquierer. These servers are regularly monitored by the CC-companies.

easyDCP SAM Rio Plugin is fully integrated in SAM Rio. You can activate it without further installation according to the following instructions.

A documentation  how to license/activate your easyDCP SAM Rio Plugin is part of Pablo PA Installation & User Guide, Appendix B, A12.

Note:

  • Please use for domain- and username in request form only US character (no: é,*,# etc.)
  • The file extension for the request file must use the extension .html.

Further Links for easyDCP SAM Rio Plugin:

Find more information in your SAM Rio user manual

easyDCP introduces a new and important function with easyDCP+ Version 3.4: easyDCP DCP/IMF-Package Validator

The function is integrated in easyDCP Creator+ and easyDCP Player+. Validation can be performed on encrypted and unencrypted files.  

The easyDCP validation check includes:
- Syntax checks of the metadata
- Compliance check of image and sound files
- Review the current and desired DCP / IMF-Package naming convention 

For immediate diagnosis, the easyDCP Validation Report provides a traffic light view with OK, warnings and "red" for errors.
The easyDCP Validation Report also includes a detailed evaluation. It consists of an HTML file, which can also be opened offline with any browser.
This file provides detailed information on the results of the validation and, if applicable, specific notes on the occurrence of warnings and errors.

A sample of DCP validation can be found here:

To perform a validation:

easyDCP Player+

  1. Menu: File > Open Package
  2. Select the DCP or IMF package to validate and start it in the playlist
  3. Menu: Asset > Validate
  4. Press "Start"
  5. Dialog Box: Select "Open Report" to open the easyDCP Valdiation Report in your browser   

easyDCP Creator+

  1. Coose in first dialog: Open Projekt/Package
  2. Select the DCP or IMF package to validate and start it in the playlist
  3. Menu: Package > Validate
  4. Press "Start"
  5. Dialog Box: Select "Open Report" to open the easyDCP Valdiation Report in your browser

Remark: 

  • Interested parties can test the function in the respective demoversion but detailed hints are hidden.
  • Encrypted DCPs can currently be validated with a valid DKDM.

easyDCP Validation Report as proof of quality:

Fraunhofer IIS provided the essential prerequisite for the DCI Compliance Test Plan. With the new easyDCP Validator you get the perfect tool to run the test plan fully automatically. The conclusive easyDCP Validation Report can be attached to DCP delivery or IMF package delivery as a quality and compliance proof. 

easyDCP Validation verifies the following conformities:

  • DCP: according to SMPTE ST 429
  • IMF-Package: asccorting to SMPTE ST 2067 

as well as other "Common Practice Tests" which have resulted from years of experience. E.g. Digital Cinema Naming Convention, checks of subtitles outside of the area that can be read by the creator.  

Your service options when using easyDCP:

Sales support: All questions regarding the products and their features. For example:

Prices for new products
How to purchase
How to update from previous versions, s.o.

Sales support is available for everyone. Please contact: info@easydcp.com

License support: Questions about activation, migration, available updates and upgrades as well as the status of licenses.

All those service are available in your web account www.easyDCP.com at License Status  

License support is available for every customer independent from the service status. Contact: info@easydcp.com

Technical support: Usage and troubleshooting for all easyDCP solutions

Technical support requires a valid service contract for the respective easyDCP software. Please use "Technical Support" option within your web account.

 

How to manage ...

Service and service extensions:

Each new purchased easyDCP product comes with a valid service contract lasting for 6 months. Within this period, technical service as well as updates for the respective products are included without any payment. 

Once the service is about to expire, customers will be notified by e-mail. It is highly recommended to extends the service extension from minimum of 6 months and will always be appended to the end of the current service-period. If the customer decides for a service subscription the service extendes for another 6 month automatically if the customer has not completed the subscription at the latest 30 days before the end of the last renewal.

In case a customer decided not to prolong the support and no new version of specific software has been released, it is still possible to get back into normal service. Here a service fee of 50% (calculated form the regular service fee) for the period between previous service and the date the client wants to get back into support has to be paid. 

If a new version of specific software has been released during a non-supported period, no prolongation of the (expired) service is possible anymore. New: Here clients have to purchase a onetime fee in order to get the latest version of the easyDCP software. The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP application. The younger the last license the lower the update fee. Updates comes without automatic prolongation of service extension.

Hint:
Get 10% Discount with automatic Service Prolongation – Service Subscription
Discounted service for active users

Migrations:

Migrating your software to a new hardware or re-activating a license after changing components in your existing hardware is always possible. For further details please check: How can I perform a migration (hardware/operating-system-change)

Important notes:

  • Bonus licenses - e.g. a gratuitous license for DaVinci Resolve based on standalone-software purchase - can only be migrated until the standalone version of easyDCP itself has a valid service.  

Major an Minor Updates (eg. Version X.3.X > X.4.X):

Updates will arrive as needed. Estimate between 2 to 6 updates per year.

Customers with valid service (check status in your web account) have free access to updated versions of the software. There is no automatic update procedure and manual integration is required. If the update is a so-called point-release (e.g. 3.2 to 3.3) or a major release (e.g. 3.9 to 4.0) a new license is required. Minor releases (3.3.1 to 3.3.2) do not require a new license. Usually, only a new license for specific easyDCP software must be downloaded and activated. There is no need to update the certificates (signer and /or server) for a software update. Please use the "Request License & Certificate Set" as well as the "Import License & Certificate Set" options within easyDCP since they take care about proper activation of specific software. For your support please check: How do I activate my easyDCP product

Customer without valid service are requested to purchase an update. New: The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP application. The younger the last license the lower the update fee. Updates comes without automatic prolongation of service extension. Usually, only a new license for specific easyDCP software must be downloaded and activated. There is no need to update the certificates (signer and/or server) for a software update. Please use the "Request License & Certificate Set" as well as the "Import License & Certificate Set" options within easyDCP since they take care about proper activation of specific software. For your support please check: How do I activate my easyDCP product

Important notes:

  • Minor updates (e.g. Version X.X.1 > X.X.2) will be available automatically in your web account. Minor updates usually do not require a new activation. As usual, server- and signer certificates do not need an update.

Upgrade (e.g. easyDCP Creator to easyDCP Creator+):

The upgrade price is calculated using the difference between the existing product and the new product. No additional upgrade-fee is charged. The option "Upgrade" within your web account shows the available and the most cost-effective options for an upgrade.

Upgrades requires up to date of the upgrade provided software and valid service contract. If a service period expired or the initial version is somehow outdated, clients have to renew the service before upgrading. Please see the comments above explaining how to prolong an expired service. 

Bonus licenses:

Bonus licenses are available under certain conditions. Actually bonus licenses for easyDCP Resolve Plugin and easyDCP SAM Rio Plugin will be issued when the following prerequisites are met: easyDCP Bonus licenses for DaVinci Resolve 10/11/12 or easyDCP Bonus licenses for SAM Rio

 

If your question has not been answered please do not hesitate to send us an e-mail: info@easydcp.com

easyDCP Creator+/easyDCP Player+ and easydcp Resolve Plugin supports SMPTE IMF-Specifications: App2/App 2E

For more details "What is IMF" please check: IMF - Interopable Masterformat