Frequently Asked Questions
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This FAQ is valid for
All easyDCP products:     with permanent license  all versions  


How we took over your licenses in the new product structure

From the previous licenses

 

will be the new package

easyDCP Bundle

  
easyDCP Bundle#2
easyDCP Creator+, easyDCP Player+
has been migrated into

easyDCP Plus consists of:
- easyDCP Creator+
- easyDCP Player+ 
- easyDCP KDM Generator+

IMF Studio
consists of:
- IMF Creator
- IMF Player

Customers also receive a full version of easyDCP Resolve Plugin

easyDCP Bundle#1
easyDCP Creator+, easyDCP Player
has been migrated into easyDCP Plus
IMF Studio

Note: The longest service of a bundle application was used for the new package
 

easyDCP Single Licenses
with valid service  

easyDCP Creator has been migrated into easyDCP Creator+4.0
easyDCP KDM Generator+ 4.0
easyDCP Player has been migrated into easyDCP Player+ 4.0
easyDCP Creator+ has been migrated into

easyDCP Creator+ 4.0
easyDCP KDM Generator+ 4.0

IMF Creator 4.0

easyDCP Player+ or
easyDCP Player+ NE INFO
has been migrated into

easyDCP Player+ 4.0
or easyDCP Player+ NE 4.0

IMF Player 4.0

easyDCP KDM Generator+ has been migrated into easyDCP KDM Generator+ 4.0
easyDCP JPEG 2000 Transcoder has been migrated into easyDCP JPEG 2000 Transcoder 4.0 

Note: The existing service has been adopted for the respective new easyDCP single licenses
 

easyDCP licenses not affected by the migration

All remaining licenses without service   
easyDCP Resolve Plugin  
Legacy Licenses   
Complementary Licenses

As part of the conversion to the easyDCP Plus and IMF Studio packages, we have migrated your licenses with valid service. You can find an overview of your previous licenses in My Products after the section Single Licenses with the button Previous Licenses.

NOTE: Licenses that did not have a service at the time of the migration can be upgraded to one of the new packages for a fee. For your comfort, use the new button Purchase Upgrades next to the headline Single Licenses. Here, the webshop shows the best update/upgrade options for your licenses.