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Frequent questions

Unfortunately we cannot issue licenses that are expiring after a few days. To evaluate the software, free trial versions can be downloaded.

The restrictions of the demo versions are:

  • easyDCP Creator Demo burns in a visible watermark into each frame.
  • easyDCP Player Demo decreases decoding quality and mutes audio after a playback time of 15 seconds.
  • easyDCP KDM Generator Demo generates KDMs with a maximum validity period of 48 hours, starting from the time when the KDM is generated.

Tip: You can also generate DCPs and pay on a project basis with easyDCP Publisher.

With easyDCP Creator 2.0 or newer, you can load a DCP using the "Open DCP" option in the "File" menu.

Once loaded into easyDCP Creator, you can add subtitles, add a new composition or modify an existing one, change the names, etc. Provided you have not changed the essence, but only metadata, you do not even have to re-generate the DCP, but instead just overwrite the existing XML-based metadata files by clicking "Save DCP".

Similarly, you can enhance the loaded DCP by generating a Supplemental DCP.

To do that, just right-click the loaded track files and mark them to be used as references.

Referenced track files will not be included in the new package. After importing new track files and assembling a new composition, generate a new DCP. Only the new track files will be included in the generated DCP and therefore it cannot be played by itself. However, when you ingest both the original and the supplemental DCP into a cinema server, the server will resolve the referenced track files of the Supplemental DCP (VF) against the original DCP (OV).

One easyDCP software license can be installed only on one computer system.

However, if you need to move the easyDCP license to another computer or operating system you can do this easily using Migration function in the web shop:

  1. Login in your account at www.easyDCP.com
  2. Select license status
  3. Select the product you need to migrate
  4. Select: "migrate license"

easyDCP Resolve Plug-In customers can get additional important informations for migration here

After the migration is complete you can generate a new license for the new ware system. Please refer to the following FAQ on how to activate your product.

Note:

  • There is a limit of one automatic migration in six months. If you require a second migration within the six months period, please inform us via email why it´s necassary.
  • Since server certificates are tied to the system hash, they become inaccessible after a migration. New certificates will be automatically created, but all KDMs issued to the old cerificates will no longer be accessible. Please check our FAQ: Server- and Signer- Certificates.

Migration with older Versions: For version easyDCP Creator(+)2.1.X and older, easyDCP Player(+)1.9.X and older, and easyDCP KDM Generator(+)1.47 and older, be prepared to use the new hashcode of your target hardware/software.

easyDCP Creator(+) from 2.2.X, easyDCP Player(+) from 2.0.X and easyDCP KDM Generator(+) from 1.4.1X and above can be directly activated from within the application.

Please watch our video tutorial or proceed as follows:

  1. Download and install the latest installer from your account at www.easyDCP.com license status.
  2. Select in the installed easyDCP application at "Help" the function "Request License & Certificate" (or use F3) 
  3. Fill out the form according to the instructions displayed and select "Send request"
  4. Your license-and-certificate-request will be processed after you log in. 
  5. Then you can download your "License & Certificate" Data Set in the license status pane and install them via Drag and Drop into your easyDCP application.
    Alternatively, you may store the license-and-certificate file (*.easydcp) to a disk and import it into the corresponding easyDCP application using "?">"Import License & Certificates" (or press F4). 

 

Note: This way of activating your easyDCP Product is only available from easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X and easyDCP KDM Generator(+) 1.4.1X or higher.

  • If you use an another easyDCP version, you find help here.
  • If you use an easyDCP Resolve Plugin version, you find help here.
  • If you use an easyDCP SAM Rio Plugin version, you find help here.

Customers who own an easyDCP standalone license can receive one free-of-charge bonus license for the respective easyDCP Resolve module.

Following requirements must be met:

  • The easyDCP full version used for the bonus action must have a version from easyDCP Creator(+) 2.2 and/or easyDCP Player(+) 2.0 or higher.
  • The bonus license for the easyDCP Resolve can only be used on same hardware as the easyDCP standalone license was issued to.

 

Available bonus licenses

easyDCP Standalone VersioneasyDCP Resolve
easyDCP CreatoreasyDCP Resolve Packager
easyDCP Creator+easyDCP Resolve Packager
incl. easyDCP Resolve Encryption
easyDCP PlayereasyDCP Resolve Playback
easyDCP Player+easyDCP Resolve Playback
incl. easyDCP Resolve Decryption

 

How to get your easyDCP Resolve bonus license:

Note: To activate an easyDCP Resolve bonus license, you need a separate license key. Licenses of easyDCP standalone versions can NOT be used for activation the easyDCP Resolve Plugin.    

  • Forward like FAQ: How to activate my easyDCP Resolve ?
  • If previous requirements meet prerequisites, the webshop will offer you to activate the bonus licenses
  • If previous requirements don't meet prerequisites the webshop will inform you about and offer to buy it.