This FAQ is valid for | ||||
|
Unfortunately we cannot issue licenses that are expiring after a few days. To evaluate the software, free trial versions can be downloaded.
The restrictions of the demo versions are:
One easyDCP software license can be installed only on one computer system.
However, if you need to move the easyDCP license to another computer or operating system you can do this easily using Migration function in the web shop:
easyDCP Resolve Plug-In customers can get additional important informations for migration here.
After the migration is complete you can generate a new license for the new ware system. Please refer to the following FAQ on how to activate your product.
Note:
Migration with older Versions: For version easyDCP Creator(+)2.1.X and older, easyDCP Player(+)1.9.X and older, and easyDCP KDM Generator(+)1.47 and older, be prepared to use the new hashcode of your target hardware/software.
Different versions of easyDCP can be installed side-by-side
However be aware that the all share the same user application data folder, where state settings, KDMs, server and signer certificate and license are stored.
This FAQ is valid for | ||||
|
easyDCP SAM Rio Plugin is fully integrated in SAM Rio. You can activate it without further installation according to the following instructions.
A documentation how to license/activate your easyDCP SAM Rio Plugin is part of Pablo PA Installation & User Guide, Appendix B, A12.
Note:
Further Links for easyDCP SAM Rio Plugin:
Find more information in your SAM Rio user manual
This FAQ is valid for | ||||||||
|
easyDCP 3.6.0 and above will be activated within the application/preferences.
For macOS users: minimum macOS 10.12 is required for easyDCP ≤ 3.8.9 products. easyDCP Plus / IMF Studio ≥ 4.0 require macOS 10.14.
Please watch our video tutorial or proceed as follows:
Note: This way of activating your easyDCP Product is only available from easyDCP Version 3.6 or higher.
easyDCP Creator+ is bundled with a tool called easyDCP KDM Generator. A demo version of easyDCP KDM Generator is included in the easyDCP Creator+ trial version.
easyDCP KDM Generator generates Interop- and SMPTE-compliant KDM files for DCPs created with easyDCP Creator+.
easyDCP KDM Generator has a separate manual that explains the procedure in more detail.
A full commercial version of easyDCP KDM Generator is part of the easyDCP Creator+ product.
Please note: easyDCP KDM Generator is not upgradable to easyDCP KDM Generator+
This FAQ is valid for | ||||
|
We recommend our easyDCP KDM Generator+ customers to set-up a second computer serving as backup machine for their (D)KDMs. If used properly, existing (D)KDMs can be recovered and ported to a fresh installation, in case the production machine is not working anymore. The set-up is simple and your existing (D)KDM workflow requires only small changes.
Please see Security backup for (D)KDMs for more details.
To create a complementory backup license please follow these steps:
NOTE: The complementary license is locked for migration. If you need to migrate your easyDCP KDM Generator+ Backup system please contact us at info@easyDCP.com.
This FAQ is valid for | ||||||||||||
|
easyDCP Creator(+) from 2.2.X, easyDCP Player(+) from 2.0.X and easyDCP KDM Generator(+) from 1.4.1X and above can be directly activated from within the application.
Known limitations:
macOS: Only easyDCP 3.5.5 or higher can be run as of macOS 10.12 (Sierra)
Windows: Only easyDCP 3.4.10 ot higher can run on Windows 10
Please watch our video tutorial or proceed as follows:
Note: This way of activating your easyDCP Product is only available from easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X and easyDCP KDM Generator(+) 1.4.1X or higher.
This FAQ is valid for | ||||
|
easyDCP Resolve Plugin is fully integrated in DaVinci Resolve. It runs in demo mode as long you haven't purchased a license and activate it.
You can activate it without further installation according following instructions.
See here how you can activate your easyDCP Resolve Plugin:
Please note:
Note: In Resolve 15, please make sure that the easyDCP decoder is used and the setting "DaVinci Resolve > Preferences > Configuration > Use easyDCP decoder" is switched on:
Further Links for easyDCP Resolve:
Pricelist easyDCP Resolve Plugin
easyDCP plugin or easyDCP standalone. What is the better solution for me?
Special conditions for easyDCP full version customers
Download DaVinci Resolve inclusive easyDCP Resolve
Find more information in your DaVinci Resolve User manual
This FAQ is valid for | ||||||||
|
Note: As part of the conversion to the new easyDCP Plus and IMF Studio packages or easyDCP Plus / IMF Studio 4.0 individual licenses we have removed the easyDCP 3.8.9 licenses used for the migration from the previous License Status and as a reference in a own view Show Previous Lizenses.
Comments:
How to get access to the older versions:
Information on licences and certificates
This FAQ is valid for | ||||
|
This page contains:
In order to run properly, each installation of easyDCP KDM Generator+ needs three different sets of files issued separately for each installation:
During the activation process all of those files are generated using appropriate functions in the easyDCP web shop at http://www.easyDCP.com. Licenses and Server Certificates are bound to the particular hardware easyDCP KDM Generator+ is running on. Signer certificates are not tied to the hardware.
Important: If some hardware components in the production machine are changed or the machine stops operating at all, the license and server certificates will not work anymore. Using the migration function in the easyDCP web shop, a license can be ported to another machine. However, a server certificate cannot be used on another hardware. Likewise, it is not possible to re-use the certificates if certain hardware components get replaced on the system. And once the server certificates cannot be used anymore.
ALL (D)KDMs ISSUED FOR THESE SERVER CERTIFICATES ARE LOST AND CANNOT BE RECOVERED.
We recommend our easyDCP KDM Generator+ customers to set-up a second computer serving as backup machine for their (D)KDMs. If used properly, existing (D)KDMs can be recovered and ported to a fresh installation, in case the production machine is not working anymore. The set-up is simple and your existing (D)KDM workflow requires only small changes.
NOTE: You can use your existing easyDCP KDM Generator+ instance to issue backup-(D)KDMs of your existing (D)KDMs for your new backup easyDCP KDM Generator+ instance. This is a one-time-only job and should be performed as soon as possible.
This chapter gives an overview over the recommended workflow when using two instances of easyDCP KDM Generator+ in parallel.
Figure 1 shows a block diagram comprising two activated instances of the software, both identified by their Server Certificate. As mentioned above, the Server Certificate is bound to a specific hardware and installation of the operating system and cannot be used on another installation.
Figure 1: Two activated instances of easyDCP KDM Generator+ running on different hardware
Figure 2 shows one of the common applications using easyDCP KDM Generator+. Here, the Main Unit (MU) receives certain input data:
Figure 2: Standard KDM generation process using one installation of easyDCP KDM Generator+
As result easyDCP KDM Generator+ generates a batch of KDMs for the selected Cinema Servers (step 3).
Based on the workflow described above, we recommend generating a Backup DKDM for the Backup Unit (BU) shown in Figure 1 whenever a new key is used as input format (step 1). Basically, the processing-steps are identical to the description given in 4.1, but instead of only ingesting certificates from the Cinema Servers we also point our Main Unit of easyDCP KDM Generator+ to the Server Certificate of our Backup Unit (Figure 3, step 2). By doing this, easyDCP KDM Generator+ issues a Backup DKDM that can be read from the Backup Unit later. In case the MU is not available anymore, the Backup KDM can be used to recover the original keys that were used to encrypt the DCP.
Figure 3: KDM Generation Process using the Backup Unit (BU)
In case of a hardware crash or when the system components used to assemble the Main Unit’s system hash change, it is possible that the Server Certificates of the Main Unit cannot be accessed anymore. In this case it is possible to move the main unit onto a new hardware or issue a new set of license and certificates for the new configuration of the main unit. In any case, the previous Main Unit’s Server Certificates must be replaced. Through the easyDCP-web shop it is possible to get new licenses and certificates on the fly. Indeed, none of the old (D)KDMs of the former Main Unit (MU) will work with the new installation, called New Main Unit (NMU) here, since the new Main Unit is identified by a new Server Certificate. In order to get (D)KDMs working on the NMU it is necessary to use the BU as shown in Figure 4. Please note that the BU of KDM Generator+ is used instead of the MU.
Figure 4: Issuing DKDMs for the New Main Unit (NMU) using the Backup Unit (BU)
By ingesting both, all Backup-KDMs (1) as well as the Server Certificate from the New Main Unit (NMU – step 2) new DKDMs for the New Main Unit are generated.
Step 1. Download the easyDCP KDM Generator+ Installer for your target OS from your license status again and install it.
Step 2. Request a license and certificate and send it as usual to www.easyDCP.com (see also:How do I activate my easyDCP Product?.)
Step 3. www.easydcp.com will offer you: "Activate your complementary license". Select it for activation.
Now your license status shows a new entry called: "easyDCP KDM Generator+ Backup"
Step 4: Download the license and certificate data set and import it into your easyDCP KDM Generator+ Backup system.
NOTE: The complementary license is locked for migration. If you need to migrate your easyDCP KDM Generator+ Backup system please contact us at info@easyDCP.com.
This FAQ is valid for | ||||||||
|
In principle, the new programs can be operated with the new Online Activation or with the Offline Activation:
As part of the conversion to the easyDCP Plus and IMF Studio packages, we have migrated your easyDCP KDM Generator+ 1.4.411 (with valid service) to Version 4.0 as Single License. You can find an overview of your previous licenses in My Products after the section Single Licenses with the button Previous Licenses.
To generate a complementory license of your new easyDCP KDM Generator+ 4.0, please activate it with Offline Activation as described here and follow the steps described in How to activate a Complementary License.
If you have already worked with a Complimentory License in Version 1.4.411, please activate the new complimentory license from your new easyDCP KDM Generator+ 4.0 with Offline Activation on the same hardware as the previous Complimentory License.
Then the existing certificates will be adopted.
All questions regarding the products and their features.
Prices for easyDCP products you can find here
Sales support is available for everyone. Please use the Service or contact form in Sales Support
Questions about activation, migration, available updates and upgrades as well as the status of licenses.
All technical service options are available in your web account www.easyDCP.com at My Products
License support is available for every customer independent from the service status. Please use the Service or contact form in Sales Support
Usage and troubleshooting for all easyDCP Plus / IMF Studio solutions
Technical support requires a valid subscription or a service contract for the respective easyDCP Package/application. Please use the Service or contact form in Technical Support.
Usage and troublshooting
Online Roaming requires a valid subscription or a service contract for the respective easyDCP Package/IMF Studio application. Please use the Service or contact form in Technical Support.
Customers can at any time extend and renew their subscription. The period to be extended is either seamlessly added to the term of the existing subscription. If the subscription has already expired, it will be reactivated when the renewal is complete.
Hint: Customers are invited to use the automatic renewal with every purchase. This can also be set up manually afterwards.
You can find more details here
Each new purchased easyDCP Plus and IMF Studio package comes with a valid service contract lasting for 6 months. Within this period, technical service, cost free updates and online roaming for the respective package are included without any additional payment.
Once the service is about to expire, customers will be notified by e-mail. It is highly recommended to extend the service extension from minimum of 6 months. It will always be appended to the end of the current service-period. If the customer decides for a automatic service subscription the service extendes for another 6 month automatically.
In case a customer decided not to prolong the support and no new version of specific package has been released, it is still possible to get back into normal service. A reactivation (calculated form the regular service fee) for the period between previous service and the date the client wants to get back into support has to be paid.
If a new version of specific package has been released during a non-support period, no prolongation of the (expired) service is in this moment possible. Here clients have to purchase a onetime fee in order to get the latest version of the easyDCP Plus/IMF Studio package. The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP Plus/IMF Studio package.
The younger the last license the lower the update fee.
Note: Updates comes without automatic prolongation of service extension.
Hint: Customers are invited to use the automatic service renewal with every purchase. This can also be set up manually afterwards. You can find more details here
Valid for Customer using their licenses with Offline Activation:
Migrating your easyDCP/IMF Studio offline licenes to a new hardware or re-activating a license after changing components in your existing hardware is always possible.
For further details please check: How can I perform a migration (hardware/operating-system-change)
Updates will arrive as needed. Estimate 2 to 6 updates per year.
Release Types:
Major releases (e.g. 4.2 to 4.3 or e.g. 3.9 to 4.0)
always a new license is required. For your support please check: How do I activate my easyDCP Plus oder IMF Studio product
Minor releases (4.2.1 to 4.2.2)
do not require a new license. In principle there is no need to update the certificates (signer and/or server) for a software update.
available for easyDCP Licenses < 4.0 and easyDCP / IMF Singlelicenes
The button Purchase Upgrade within your web account at Single Licenses shows the available and most cost-effective options for an upgrade.
If your question has not been answered please do not hesitate to contact use on the Service section or contact form in Sales Support
A system hash uniquely identifies a system based on its hardware and operating system.
It looks like this:
02bea077c6f4c2f940473f88e18728d9e74888348c55735c093ea52165ace28f 76782ffb6342cf3058c02833234073b83d67207f4e3cf0ffff46a7ccf0138a2 9275ed7b91a0ca104c3170dcf4f0b25bbedc452608c64c8968634e3bb542cb5 a95d844c4b2a6a32bc940b9997f6ed83eb1c105aaa4e1e6efb6e44b5b65c953 0250423dc68b474a81940dd81e9b912bc8d30a295269fa4cdbc95c8552e2f98 770417e595a792d267c2eff25a2b9030300bef4228b4a3c6a355db5624b857a c4ea54613556abc86b81ef877e07ffe502d8c9eaabcd238c85dcc107bc28bb8 d8d8320f2d8575228ab7ab0a4041dceddde7adfae3877a84b2421a31ce9f2c8 fc09d2c_v4
Since only a scrambled reprensentation of the true system hash is presented, it looks different every time, even for the same system.
When do you need a system hash?
Normally, you never need it. With older versions, up to easyDCP Creator 2.2.X, easyDCP Player 2.0.X or easyDCP KDM Generator 1.4.1X, it was required to activate the product.
Newer versions must be always activated shown in this FAQ.
How can you find out your system hash ?
This FAQ is valid for | ||||||||
|
|
6-core CPU |
GeForce 980 GTX |
||
|
50% |
100% Quality |
50% |
100% Quality |
DCP 2k 24 fps 2048x857 250 Mbit/s |
69 fps |
46 fps |
138 fps |
115 fps |
DCP 2k 30 fps 2048x857 250 Mbit/s |
67 fps |
53 fps |
137 fps |
127 fps |
DCP 2k 50 fps 2048x857 250 Mbit/s |
80 fps |
77 fps |
156 fps |
144 fps |
DCP 4k 24 fps 4096x2160 150 Mbit/s |
43 fps |
39 fps |
49 fps |
45 fps |
DCP 4k 24 fps 4096x1714 250 Mbit/s |
36 fps |
23 fps |
56 fps |
53 fps |
IMF UHD 25 fps 3840x2160, 4:2:2 30 bit, 840 Mbit/s |
30 fps |
12 fps |
35 fps |
30 fps |
IMF UHD 50 fps 3840x2160, 4:2:2 30 bit, 840 Mbit/s |
26 fps |
16 fps |
40 fps |
38 fps |
This FAQ is valid for | ||||
|
Beginning with version 2.1, easyDCP Creator+ is capable of opening encrypted DCPs and using these DCPs as basis for new DCPs. There are basically two ways of providing the keys in order to allow easyDCP Creator+ to decrypt the content for the preview and for generating a new DCP.
If keys are provided by means of a proprietary Fraunhofer Digest file (*.dcpdig), it is assumed that the user generated the content and that he is in charge of the sources used for the original DCP generation. In this case you can alter all properties in easyDCP Creator+, including the deactivation of the encryption or the generation of a new encrypted DCP and Digest file.
If one provides the keys by means of Distribution KDM (or KDM), easyDCP Creator+ does not allow to disable the encryption nor does it generate the Fraunhofer Digest for the new DCP. In order to understand this behavior we have to explain that the Fraunhofer Digest stores the encryption key as plain text on the hard drive. If the Digest-option were not disabled, one could easily open an encrypted DCP together with a (D)KDM, generate a new encrypted DCP and store the encryption keys in plaintext. Since content-owners are very diligent with their content, Fraunhofer IIS decided to disable the option from the beginning.
Since the software does not permit you to generate a Digest, there has to be another way for communicating the encryption keys to another software. Using easyDCP Creator+ version 2.1 or higher this can be done by generating a (D)KDM directly from within easyDCP Creator+. The “Generate DCP…” dialog was extended to offer you to generate KDMs. By design, one (D)KDM will be generated for easyDCP Creator+ itself in order to make sure that one can open the DCP on the same computer using easyDCP Creator+ later.
A second (D)KDM can be generated for another software being able to open (D)KDMs, including easyDCP KDM Generator+ and many other 3rd party hard-/and software tools.