Tag: easyDCP KDM-Generator
Found 24 FAQs and 1 videos.
This FAQ is valid for
easyDCP Creator(+)  from Version 2.2.X  to Version 3.5.8 
easyDCP Player(+) from Version 2.0.X to Version 3.5.8 
easyDCP KDM Generator(+)  from Version 1.4.1X  

 

easyDCP Creator(+) from 2.2.X, easyDCP Player(+) from 2.0.X and easyDCP KDM Generator(+) from 1.4.1X and above can be directly activated from within the application.

Known limitations:
macOS: Only easyDCP 3.5.5 or higher can be run as of macOS 10.12 (Sierra)
Windows: Only easyDCP 3.4.10 ot higher can run on Windows 10

Please watch our video tutorial or proceed as follows:

      1. Download and install the latest installer from your account at www.easyDCP.com license status.

             

      2. Select in the installed easyDCP application at "Help" the function "Request License & Certificate" (or use F3)

             

      3. Fill out the form according to the instructions displayed and select "Send request". Your license-and-certificate-request will be processed after you log in and have select the license you intend to activate.

             

             

      4. Then you can download your "License & Certificate" Data Set in the license status pane and install them via Drag and Drop into your easyDCP application.
        Alternatively, you may store the license-and-certificate file (*.easydcp) to a disk and import it into the corresponding easyDCP application by using "Help" the function "Import License & Certificates" (or press F4).

             

 

Note: This way of activating your easyDCP Product is only available from easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X and easyDCP KDM Generator(+) 1.4.1X or higher.

    • If you use a easyDCP Verion 3.6 or higher, you find help here.
    • If you use a Version lower as easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X or easyDCP KDM Generator(+) from 1.4.1X, you find help here.
    • If you use an easyDCP Resolve Plugin version, you find help here.
    • If you use an easyDCP SAM Rio Plugin version, you find help here.
This FAQ is valid for
easyDCP (Plus):   Status: Permanent License   from Version 3.6.0  
IMF Studio: Status: Permanent License from Version 4.0.X  

 

easyDCP 3.6.0 and above will be activated within the application/preferences.

For macOS users: minimum macOS 10.12 is required for easyDCP ≤ 3.8.9 products. easyDCP Plus / IMF Studio ≥ 4.0 require macOS 10.14. 

Please watch our video tutorial or proceed as follows:

    1. Download and install the latest installer from your account at www.easyDCP.com license status.

           

    2. Select "Preferences (OSX)" or "Options (WINDOWS)" in the installed easyDCP application option "Activation Status" and select "Request License&Certificates"

           

    3. Fill out the form according to the instructions displayed and select "Send request". Your license-and-certificate-request will be processed after you log in and have select the license you intend to activate.
      https://www.easydcp.com/sync/images/activation/3_6/request.png

            https://www.easydcp.com/sync/images/activation/select.png

    4. Then you can download your "License & Certificate" Data Set from your license status and import it with the corresponding easyDCP option "Import License & Certificates"

           

Note: This way of activating your easyDCP Product is only available from easyDCP Version 3.6 or higher.

  • If you use a easyDCP Creator(+) from 2.2.X, easyDCP Player(+) from 2.0.X and easyDCP KDM Generator(+) from 1.4.1X till easyDCP Version 3.5.8, you find help here.
  • If you use an Version below easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X and easyDCP KDM Generator(+) 1.4.1X, you find help here.
  • If you use an easyDCP Resolve Plugin version, you find help here.
  • If you use an easyDCP SAM Rio Plugin version, you find help here.
This FAQ is valid for
easyDCP Plus    All Versions  
IMF Studio   All Versions  

 

easyDCP applications require different kinds of certificates

Server Certificates:

Is required to be able to receive KDMs. If a partner wants to send you an encrypted DCP, they will need your public server certificate so that they can issue a DKDM for. 

Signer Certificate:

Will be used to digitally sign content of encrypted DCPs or KDMs. Generally, all DCPs should be digitally signed to ensure that they will be ingested without any problems into a digital cinema server. Only for unencryted DCPs with Interop conformity, a signature is optional.


Which easyDCP application needs which certificates?

Application

Signer Certificate

Server Certificate

easyDCP Creator

-

-

easyDCP Creator+

X

X

easyDCP KDM Generator

X

-

easyDCP KDM Generator+

X

X

easyDCP Player

-

-

easyDCP Player+

-

X

easyDCP JPEG2000 Transcoder

-

-

 

How you get your Signer- and Server- certificate?

  1. Subscription licenses will receive automatically online for every application on each hardware indiviudal certificates.  

  2. From easyDCP Player(+) 2.0.X, easyDCP Creator(+) 2.2.X, easyDCP KDM Generator 1.4.15(+) and IMF Studio with permanent licenses and Offline License activation.

    During „License & Certificate Request“ and activation via webshop www.easydcp.com Signer- and Server Certificates will be provided in "License & Certificate".

    What kind of certificate are required, if at all, depends on the easyDCP application.

  3. Older Standalone easyDCP versions

    Please use license status on www.easydcp.com: New server certificate/manage certificate

How I can access to my previous Signer- and Server Certificates?

Please use license status on www.easydcp.com: Manage certificates
This option is available for customers with valid service extension

Comments:

  • If you update to a newer easyDCP version, previous certificates should be maintained. When filling in a new license & certificate request, you will be prompted to enter the password that protects your current certificate. If the password can be verified, the new request will contain information, that you don´t need a new certificate.
  • Server certificates are bound to the hardware via the system hash. If you migrate to another system, you always need new server certificates.
  • Signer certificates are bound to a person rather than to a system.  However, each " License and Certificate set" contains a new signer certificate for technical reasons.

Please note: Every "Certificate Request" will be secured with a password specified by you.

You select the password when you fill in the request and will be prompted to enter it again, whey you import the License & Certificate Set and whenever a KDM is accessed. 

The password cannot be recovered!

 

easyDCP Creator+ is bundled with a tool called easyDCP KDM Generator. A demo version of easyDCP KDM Generator is included in the easyDCP Creator+ trial version.

easyDCP KDM Generator generates Interop- and SMPTE-compliant KDM files for DCPs created with easyDCP Creator+.

easyDCP KDM Generator has a separate manual that explains the procedure in more detail.

A full commercial version of easyDCP KDM Generator is part of the easyDCP Creator+ product.

Please note: easyDCP KDM Generator is not upgradable to easyDCP KDM Generator+

This FAQ is valid for
easyDCP  from Version 2.0.X
IMF Studio from Version 4.0.X

 

Installation and Activation of older easyDCP, easyDCP Plus and IMF Studio versions

Note: As part of the conversion to the new easyDCP Plus and IMF Studio packages or easyDCP Plus / IMF Studio 4.0 individual licenses we have removed the easyDCP 3.8.9 licenses used for the migration from the previous License Status and as a reference in a own view Show Previous Lizenses.   

General information for using older program versions: 

  • Operating mode Online Activation:
    Customers with subscription and permanent license can use older program versions ≥ 4.0 at any time in parallel to the current programs.
     
  • Operating mode Offline Activation:
    This is only available for customers with a permanent license.  For technical reasons, the use of program versions ≤ 3.8.9 is only possible in offline mode. You will find further information below⬇︎


Installation and activation of previous easyDCP Plus / IMF Studio applications

    1. Log in to the webshop with your access data and choose the overview My Products > License Packages or Subscriptions
       
    2. Select the current program (e.g.easyDCP Creator+) for which you want to install a previous version.

    3. Select Other Releases.


         
    4. Select the desired version and download the installer for your operating system.



    5. Activate the program as desired.

➡︎ Installation and Activation of previous easyDCP versions in offline mode

Comments: 

  • Older versions for offline licenses can be activated on the same hardware, on which the current program is offline activated.
  • Known limitations:
    macOS: macOS: Only easyDCP 3.5.5 to easyDCP 3.8.9 can run from macOS 10.12 (Sierra). easyDCP Plus and IMF Studio reuquires macOS minimum 10.14. 
    Windows: Only easyDCP 3.4.10 or higher can run on Windows 10.

How to get access to the older versions:

      1. Log in to the webshop with your access data and choose the overview My easyDCP.

      2. In Single License select the current program (e.g.easyDCP Creator+) for which you want to install a previous version.

      3. Select Other Releases.



      4. Select the desired version and download it for your operating system.   



      5. Perform the Offline Activation as usual.
        If you need help with this, you can use the appropriate FAQs.

Information on licences and certificates

    • Which versions require which licenses on the same hardware. 

      If the second digit of the version (e.g. 3.4.4) differs from the version currently installed (e.g. 3.5.5) you need a new license. If the 3rd digit (e.g. 3.4.4) matches, the same license can be used.

    • Server Certificates: 

      All versions of easyDCP/easyDCP Plus can use the same server certificates, as long the hardware has not been reconfigured or a essential OS update system has taken place.

      If you need a new license, the creation of the License & Certificate Request checks whether a server certificate already exists and if then applies it to the newly issued license.

    • Signature Certificates:

      In principle, new signature certificates are issued for each license activation.

Your service options when using easyDCP products:

Sales support:

All questions regarding the products and their features.

    • Purchase of easyDCP Products
    • Questions for manage payments,
    • Handling for discounts for Non Profit organiasations
    • usw. 

Prices for easyDCP products you can find here
Sales support is available for everyone. Please use the Service or contact form in Sales Support

License and Subscription support:

Questions about activation, migration, available updates and upgrades as well as the status of licenses.
All technical service options are available in your web account www.easyDCP.com at My Products  

License support is available for every customer independent from the service status. Please use the Service or contact form in Sales Support

Technical support:

 Usage and troubleshooting for all easyDCP Plus / IMF Studio solutions

Technical support requires a valid subscription or a service contract for the respective easyDCP Package/application. Please use the Service or contact form in Technical Support.

Online Roamingsupport:

Usage and troublshooting 

Online Roaming requires a valid subscription or a service contract for the respective easyDCP Package/IMF Studio application. Please use the Service or contact form in Technical Support.

Find answers to important questions about your licenses

Subsriptions prolongation for easyDCP Plus / IMF Studio Pakete:

Customers can at any time extend and renew their subscription. The period to be extended is either seamlessly added to the term of the existing subscription.  If the subscription has already expired, it will be reactivated when the renewal is complete.

Hint: Customers are invited to use the automatic renewal with every purchase. This can also be set up manually afterwards. 
You can find more details here


Service and service extensions for customer with permanent licenses:

Each new purchased easyDCP Plus and IMF Studio package comes with a valid service contract lasting for 6 months. Within this period, technical service, cost free updates and online roaming for the respective package are included without any additional payment. 

Once the service is about to expire, customers will be notified by e-mail. It is highly recommended to extend the service extension from minimum of 6 months. It will always be appended to the end of the current service-period. If the customer decides for a automatic service subscription the service extendes for another 6 month automatically.

In case a customer decided not to prolong the support and no new version of specific package has been released, it is still possible to get back into normal service. A reactivation (calculated form the regular service fee) for the period between previous service and the date the client wants to get back into support has to be paid. 

If a new version of specific package has been released during a non-support period, no prolongation of the (expired) service is in this moment possible. Here clients have to purchase a onetime fee in order to get the latest version of the easyDCP Plus/IMF Studio package. The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP Plus/IMF Studio package.
The younger the last license the lower the update fee.
Note: Updates comes without automatic prolongation of service extension.

Hint: Customers are invited to use the  automatic service renewal with every purchase. This can also be set up manually afterwards. You can find more details here

Migrations

Valid for Customer using their licenses with Offline Activation:

Migrating your easyDCP/IMF Studio offline licenes to a new hardware or re-activating a license after changing components in your existing hardware is always possible. 
For further details please check: How can I perform a migration (hardware/operating-system-change)
 

Major and Minor Updates:

Updates will arrive as needed. Estimate 2 to 6 updates per year.

  • Customers with Subscriptions can always download the the latest version and use them immidiately. 

  • Customers with Permanent License and valid service have free access to updated versions of the appropriade package.

    • Customers using Online Activation can always download the the latest version and use them immidiately.

    • Customers using Offline Activation maybe needs to request for a new license (see Release Types). 

Release Types: 
Major releases
(e.g. 4.2 to 4.3 or e.g. 3.9 to 4.0)
always a new license is required. For your support please check: How do I activate my easyDCP Plus oder IMF Studio product

Minor releases (4.2.1 to 4.2.2)
do not require a new license. In principle there is no need to update the certificates (signer and/or server) for a software update.

  • Customers without valid service follow instrution in section: Service and service extensions

Upgrade

available for easyDCP Licenses < 4.0 and easyDCP / IMF Singlelicenes

The button Purchase Upgrade within your web account at Single Licenses shows the available and most cost-effective options for an upgrade.

 

If your question has not been answered please do not hesitate to contact use on the Service section or contact form in Sales Support

This FAQ is valid for
easyDCP Plus in Offline Activation from Version 4.0.X
IMF Studio in Offline Activation from Version 4.0.X
easyDCP    till Version 3.8.X
easyDCP KDM Generator   till 1.4.411
easyDCP Resolve Plugin   all versions

 

Licenses of easyDCP software prepared for offline mode can be installed only on one computer system.

Hint: Sometimes this method is required as well to solve license issues when the hashcode doesn't match to the previous license anymore. 

However, if you need to move the easyDCP license to another computer or operating system you can do this easily using Migration function in the web shop:

  1. Login in your account at www.easyDCP.com
  2. Select license status
  3. Select the product you need to migrate
  4. Select: "migrate license"

easyDCP Resolve Plug-In customers can get additional important informations for migration here

After the migration is complete you can generate a new license for the new ware system. Please refer to the following FAQ on how to activate your product.

Note:

  • There is a limit of one automatic migration in six months. If you require a second migration within the six months period, please inform us via email why it´s necassary.
  • Since server certificates are tied to the system hash, they become inaccessible after a migration. New certificates will be automatically created, but all KDMs issued to the old cerificates will no longer be accessible. Please check our FAQ: Server- and Signer- Certificates.

Migration with older Versions: For version easyDCP Creator(+)2.1.X and older, easyDCP Player(+)1.9.X and older, and easyDCP KDM Generator(+)1.47 and older, be prepared to use the new hashcode of your target hardware/software.

In fact, this is the major difference between easyDCP KDM Generator and easyDCP KDM Generator+.

While easyDCP KDM Generator can be used to issue KDMs for DCPs created and encrypted by yourself using easyDCP Creator+, easyDCP KDM Generator+ can also be used to generate KDMs for DCP that have been created by a third party mastering station.

Just like easyDCP Player+, easyDCP KDM Generator+ also allows you to export its own public certificate. Provide this certificate containing your public key to the content owner so they can issue a Distribution KDM (DKDM) to your easyDCP KDM Generator+ installation.
You can load this DKDM into easyDCP KDM Generator+ and generate new KDMs for other recipients from it. The new KDMs time windows have to be completely covered by the DKDMs time window.

A Distribution KDM (DKDM) is technically identical to a regular KDM.

The difference is that it targets another mastering station instead of a cinema server.
You can generate a DKDM with easyDCP KDM Generator. The procedure is identical to generating a regular KDM.

The other way around is also possible with easyDCP. Your distributor can generate a DKDM to your easyDCP Player+ or easyDCP Creator+ public certificate (they each have theire own certificate). easyDCP Player+ or easyDCP Creator+ are then able to open the encrypted DCP.

Starting with version easyDCP Player+ 1.3 the DCP can be exported and loaded into easyDCP Creator.

This is explained in the section: I have an existing DCP. Is there a way to import the DCP into easyDCP Creator?".
Please check also: I have an existing DCP. Is there a way to import the DCP into easyDCP Suite?


How to generate KDMs and DKDMs in easyDCP: 

easyDCP KDM Generator(+): see manual section from section 4
easyDCP Creator+: see manual section 5.10 

easyDCP introduces a new and important function with easyDCP+ Version 3.4: easyDCP DCP/IMF-Package Validator

The function is integrated in easyDCP Creator+ and easyDCP Player+. Validation can be performed on encrypted and unencrypted files.  

The easyDCP validation check includes:
- Syntax checks of the metadata
- Compliance check of image and sound files
- Review the current and desired DCP / IMF-Package naming convention 

For immediate diagnosis, the easyDCP Validation Report provides a traffic light view with OK, warnings and "red" for errors.
The easyDCP Validation Report also includes a detailed evaluation. It consists of an HTML file, which can also be opened offline with any browser.
This file provides detailed information on the results of the validation and, if applicable, specific notes on the occurrence of warnings and errors.

A sample of DCP validation can be found here:

To perform a validation:

easyDCP Player+

  1. Menu: File > Open Package
  2. Select the DCP or IMF package to validate and start it in the playlist
  3. Menu: Asset > Validate
  4. Press "Start"
  5. Dialog Box: Select "Open Report" to open the easyDCP Valdiation Report in your browser   

easyDCP Creator+

  1. Coose in first dialog: Open Projekt/Package
  2. Select the DCP or IMF package to validate and start it in the playlist
  3. Menu: Package > Validate
  4. Press "Start"
  5. Dialog Box: Select "Open Report" to open the easyDCP Valdiation Report in your browser

Remark: 

  • Interested parties can test the function in the respective demoversion but detailed hints are hidden.
  • Encrypted DCPs can currently be validated with a valid DKDM.

easyDCP Validation Report as proof of quality:

Fraunhofer IIS provided the essential prerequisite for the DCI Compliance Test Plan. With the new easyDCP Validator you get the perfect tool to run the test plan fully automatically. The conclusive easyDCP Validation Report can be attached to DCP delivery or IMF package delivery as a quality and compliance proof. 

easyDCP Validation verifies the following conformities:

  • DCP: according to SMPTE ST 429
  • IMF-Package: asccorting to SMPTE ST 2067 

as well as other "Common Practice Tests" which have resulted from years of experience. E.g. Digital Cinema Naming Convention, checks of subtitles outside of the area that can be read by the creator.  

This FAQ is valid for
easyDCP KDM Generator(+)  from Version 1.4.4

 

Easier & faster KDM creation:

Create KDMs for several cinemas using easyDCP KDM Generator+

 

Imagine the following situation:

  • Your encrypted DCP incl. activation key (easyDCP-Digest / DKDM) has already been completed.
  • Now many KDMs are to be generated as a group (e.g., all KDMs for a distribution area) so that they subsequently e.g. can be sent by e-mail to the cinemas.
  • Generating should be done quickly as a mass processing, easily and without time-consuming or faulty manual re-sorting.

 

Tipps:

  • Also works in the standard version of the easyDCP KDM Generator.
  • Warning: Do not manually change the filename of the server certificates or KDMs as they will not be able to be assigned in the cinema.

To create KDMs sorted by cinema screens in a tree structure, proceed as follows:

  1. First sort your server certificates once outside of easyDCP in a tree structure, e.g. by distribution area (here: "Distribution Area 1"):
  2. Now start the easyDCP KDM Generator +. First, drag the easyDCP Digest or the DKDM into the field "easyDCP Digest / DKDM". Then simply drag the folder that contains the subfolders with the sorted server certificates into the Server Certificates / Folder field:
  3. Now activate the options "Options> Replicate easyDCP Digest / DKDM Folder Structure" and "Recursive":
  4. 4. Finally enter the target directory under "KDM Output Folder" and start the mass generation by clicking on "Generate KDM (s)". The KDM Generator now creates all KDMs and places them in the same structure as the server certificates:

The KDMs can now be conveniently processed and e.g. be sent by e-mail to the cinemas.




Please note:
This template was created with easyDCP KDM Generator + Version 1.4.411. Previous versions may not yet include this feature, but newer versions may run slightly differently.


This FAQ is valid for
easyDCP Creator+     All Versions 

 

 pic1Beginning with version 2.1, easyDCP Creator+ is capable of opening encrypted DCPs and using these DCPs as basis for new DCPs. There are basically two ways of providing the keys in order to allow easyDCP Creator+ to decrypt the content for the preview and for generating a new DCP.

If keys are provided by means of a proprietary Fraunhofer Digest file (*.dcpdig), it is assumed that the user generated the content and that he is in charge of the sources used for the original DCP generation. In this case you can alter all properties in easyDCP Creator+, including the deactivation of the encryption or the generation of a new encrypted DCP and Digest file.



 pic2If one provides the keys by means of Distribution KDM (or KDM), easyDCP Creator+ does not allow to disable the encryption nor does it generate the Fraunhofer Digest for the new DCP. In order to understand this behavior we have to explain that the Fraunhofer Digest stores the encryption key as plain text on the hard drive. If the Digest-option were not disabled, one could easily open an encrypted DCP together with a (D)KDM, generate a new encrypted DCP and store the encryption keys in plaintext. Since content-owners are very diligent with their content, Fraunhofer IIS decided to disable the option from the beginning.

Since the software does not permit you to generate a Digest, there has to be another way for communicating the encryption keys to another software. Using easyDCP Creator+ version 2.1 or higher this can be done by generating a (D)KDM directly from within easyDCP Creator+. The “Generate DCP…” dialog was extended to offer you to generate KDMs. By design, one (D)KDM will be generated for easyDCP Creator+ itself in order to make sure that one can open the DCP on the same computer using easyDCP Creator+ later.
A second (D)KDM can be generated for another software being able to open (D)KDMs, including easyDCP KDM Generator+ and many other 3rd party hard-/and software tools.

easyDCP Creator+ generates a proprietary DCP digest file along with each encrypted DCP.
This digest file contains all track files keys used for the encryption during the DCP creation process. Whenever one wants to generate KDMs, you can load this digest file into a separate tool called easyDCP KDM Generator.

easyDCP KDM Generator is included in each purchase of easyDCP Creator+.
All you need to do is collect your recipient´s public server certificates and put them into a local folder. Use only the "cert.sha256" files. Usually, they have either a *.crt or *.pem suffix.
In easyDCP KDM Generator, you merely need to load the digest file, point to the folder with the server certificates and specify the start and end dates of the KDMs validity period.

Upon clicking the "Generate" button, easyDCP KDM Generator will create KDMs for all server certificates in a single batch job. Please note, that a digest file may contain multiple compositions, but a KDM only ever contains keys for a single composition. Thus, easyDCP KDM Generator will create x KDMs.

For more details, please refer to the http://www.easydcp.com/sync/manuals/easyDCP_KDM_Generator_User_Manual.pdf.

With the free demo editions of the easyDCP standalone programs almost all functionalities of the full versions can be tested. However, there are the following restrictions:

easyDCP Creator

  • Visibly burned-in easyDCP™ logo in all frames
  • No loading of (D)KDMs (To test encrypted DCPs, please use the proprietary DCP Digest)
  • No Supplementals (DCP/IMF)
  • No validation report

easyDCP Player

  • Reduced quality and muted audio after 15 seconds of playback
  • No Export
  • No loading of (D)KDMs (To test encrypted DCPs, please use the proprietary DCP Digest from Creator+)
  • No validation report

easyDCP KDM Generator

  • Maximum KDM validity of 2 days
  • No loading of (D)KDMs (To test KDM generation, please use the proprietary DCP digest from easyDCP Creator+)

DKDMs are used for the exchange of encrypted DCPs between postproduction houses. Processing DKDMs needs the same operation and security requirements that are used in the creation and operation of KDMs for the digital cinema.
easyDCP Creator+ enables to encrypt digital cinema content and the standard accessory easyDCP KDM Generator generates KDMs and DKDMs for the transfer of digital cinema content to postproduction houses or cinemas.

For further information please refer to:

For automatic generating and distribution of KDMs the online service KDM Studio is available at www.dcptools.com. 
KDM Studio is developed by the DCPtools Team based on easyDCP KDM Gnerator+.

This FAQ is valid for
easyDCP    till Version 3.8.9  

 

Unfortunately we cannot issue licenses that are expiring after a few days. To evaluate the software, free trial versions can be downloaded.

The restrictions of the demo versions are:

  • easyDCP Creator Demo burns in a visible watermark into each frame.
  • easyDCP Player Demo decreases decoding quality and mutes audio after a playback time of 15 seconds.
  • easyDCP KDM Generator Demo generates KDMs with a maximum validity period of 48 hours, starting from the time when the KDM is generated.

The newest easyDCP KDM Generator version 1.4.15 offers a simple support for TDL (Trusted Device List) for e.g. double projection in KDMs.

If a TDL for KDM is required, you only need to import the corresponding projector Certificates in the field " Trusted Device List" available at easyDCP KDM Generator 1.4.15  "Advanced Settings".

Please notice that one can only generate one DKDM when generating a new DCP.

For the generation of many KDM´s easyDCP KDM Generator is still the software of your choice allowing you to generate unlimited KDMs with a simple click.

The generation of personalized signer certificates for certain easyDCP applications is a free service provided by Fraunhofer IIS.

New personalized signer certificates will be issued with every License & Certificate Request during new installation of after migration of the software.

Requirements to get personalized signer certificates issued by Fraunhofer IIS are:

  • The email-domain used for your web-account at http://www.easyDCP.com and the requested domain within the License & Certificate Set-request must match.
  • Requested domain for validation is not a public address like e. g. gmail.com, t-online.de etc. Blacklist is supported.
  • If a comprehensible reason exist that email domain and requested domain cannot match please contact info@easydcp.com 

Different versions of easyDCP can be installed side-by-side

However be aware that the all share the same user application data folder, where state settings, KDMs, server and signer certificate and license are stored.  

Usually, on the cinema server manufacturers' FTP servers you can find both the public server certificates and the signature chain that were used to sign the certificates.

If you decide to trust the certificate by examining the signature chain, you only need the server certificate to create a KDM. The server certificate usually has either a *.pem or a *.crt suffix.

easyDCP KDM Generator will accept either, but do not use both.

Furthermore, there may be pairs of certificate and chain that state "mpeg", "sha1" and "sha256".
Like with DCPs, there are SMPTE ("sha256") and Interop ("sha1" / "mpeg") KDMs.

Almost all modern cinema servers prefer SMPTE KDMs - even for Interop DCPs. So mostly the "sha256" version is used.

Only if you surely know your recipient only accepts Interop KDMs, use the "sha1" certificate and remember to check the "Enable Interop mode" option in the easyDCP KDM Generator's options tab.

Please see also: Where can I get the server certificates needed to create the KDMs?

This FAQ is valid for
easyDCP KDM Generator+    All Versions  
easyDCP KDM Generator   up to Version 3.8.9  

  

The procedure is different in every country. We can't send you the certificates.

  • The best way is to ask the cinema owners directly. They should have current certificates of their projection systems in their screening rooms or tell you the model and serial number.
  • Another option is to contact the server manufacturer directly.
  • If you have the model and serial number, you can contact the server manufacturer and ask for access to their database.

There can be many reasons that subtitles cannot be displayed.

easyDCP Player performs a whole range of checks when it loads the subtiteles.

It will automatically verify that the XML document´s structure meets the specifications and it will also make sure that all characters used in the subtitle document are actually present in the enclosed font file. (Font)

If any potential issues were identified, they will be shown in the log window.

In short, make sure no warnings are raised when the DCP is opened by eayDCP Player.