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Licenses of easyDCP software prepared for offline mode can be installed only on one computer system.
Hint: Sometimes this method is required as well to solve license issues when the hashcode doesn't match to the previous license anymore or you have lost the password.
However, if you need to move the easyDCP license to another computer or operating system you can do this easily using Migration function in the web shop:
easyDCP Resolve Plug-In customers can get additional important informations for migration here.
After the migration is complete you can generate a new license for the new ware system. Please refer to the following FAQ on how to activate your product.
Note:
Migration with older Versions: For version easyDCP Creator(+)2.1.X and older, easyDCP Player(+)1.9.X and older, and easyDCP KDM Generator(+)1.47 and older, be prepared to use the new hashcode of your target hardware/software.
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Licenses for easyDCP software can be activated in online mode on several computer systems (roaming). This applies as long as the service is valid.
When the service expires, the roamaing option is locked and activation is restricted to the last hardware on which the application was used.
This status is shown in your account at My Products:
Licensing: | Device: | Last active: |
- Roaming (normal) | Here you find the last device where your easyDCP application was used |
Here you find your last active login on the displayed device |
- Single device (service is invalid) |
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- Offline mode |
You can unlock and reactivate the roaming service by extending your service.
However, if you decline to extend the service and need to move the easyDCP application to another computer or operating system you can do this easily using Migration function in the web shop:
After the migration is complete you can login on a new device. Next online activation assign the license to be used from this device until a new migration is required or you have extended your service.
Note:
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All questions regarding the products and their features.
Prices for easyDCP products you can find here
Sales support is available for everyone. Please use the Service or contact form in Sales Support
Questions about activation, migration, available updates and upgrades as well as the status of licenses.
All technical service options are available in your web account www.easyDCP.com at My Products
License support is available for every customer independent from the service status. Please use the Service or contact form in Sales Support
Usage and troubleshooting for all easyDCP Plus / IMF Studio solutions
Technical support requires a valid subscription or a service contract for the respective easyDCP Package/application. Please use the Service or contact form in Technical Support.
Usage and troublshooting
Online Roaming requires a valid subscription or a service contract for the respective easyDCP Package/IMF Studio application. Please use the Service or contact form in Technical Support.
Customers can at any time extend and renew their subscription. The period to be extended is either seamlessly added to the term of the existing subscription. If the subscription has already expired, it will be reactivated when the renewal is complete.
Hint: Customers are invited to use the automatic renewal with every purchase. This can also be set up manually afterwards.
You can find more details here
Each new purchased easyDCP Plus comes with a valid service contract lasting for 6 months. Within this period, technical service, cost free updates and online roaming for the respective package are included without any additional payment.
Once the service is about to expire, customers will be notified by e-mail. It is highly recommended to extend the service extension from minimum of 6 months. It will always be appended to the end of the current service-period. If the customer decides for a automatic service subscription the service extendes for another 6 month automatically.
In case a customer decided not to prolong the support and no new version of specific package has been released, it is still possible to get back into normal service. A reactivation (calculated form the regular service fee) for the period between previous service and the date the client wants to get back into support has to be paid.
If a new version of specific package has been released during a non-support period, no prolongation of the (expired) service is in this moment possible. Here clients have to purchase a onetime fee in order to get the latest version of the easyDCP Plus/IMF Studio package. The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP Plus/IMF Studio package.
The younger the last license the lower the update fee.
Note: Updates comes without automatic prolongation of service extension.
Hint: Customers are invited to use the automatic service renewal with every purchase. This can also be set up manually afterwards. You can find more details here
Valid for Customer using their licenses with Offline Activation:
Migrating your easyDCP/IMF Studio offline licenes to a new hardware or re-activating a license after changing components in your existing hardware is always possible.
For security reasons, repetitive migrations are blocked for 6 months without prior agreement.
For further details please check: How can I perform a migration (hardware/operating-system-change)
Updates will arrive as needed. Estimate 2 to 6 updates per year.
Release Types:
Major releases (e.g. 4.2 to 4.3 or e.g. 3.9 to 4.0) - is free when service status is valid
always a new license is required.
For your support please check: How do I activate my easyDCP Plus oder IMF Studio product
Minor releases (4.2.1 to 4.2.2) - is always free within a major release
do not require a new license. In principle there is no need to update the certificates (signer and/or server) for a software update.
available for easyDCP Licenses < 4.0 and easyDCP / IMF Singlelicenes
The button Purchase Upgrade within your web account at Single Licenses shows the available and most cost-effective options for an upgrade.
If your question has not been answered please do not hesitate to contact use on the Service section or contact form in Sales Support
The generation of personalized signer certificates for certain easyDCP applications is a free service provided by Fraunhofer IIS.
New personalized signer certificates will be issued with every License & Certificate Request during new installation of after migration of the software.
Requirements to get personalized signer certificates issued by Fraunhofer IIS are:
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In principle, the new programs can be operated with the new Online Activation or with the Offline Activation:
As part of the conversion to the easyDCP Plus and IMF Studio packages, we have migrated your easyDCP KDM Generator+ 1.4.411 (with valid service) to Version 4.0 as Single License. You can find an overview of your previous licenses in My Products after the section Single Licenses with the button Previous Licenses.
To generate a complementory license of your new easyDCP KDM Generator+ 4.0, please contact us with this form.
If you have already worked with a Complimentory License in Version 1.4.411, please activate the new complimentory license from your new easyDCP KDM Generator+ 4.0 on the same hardware as the previous Complimentory License.
Then the existing certificates will be adopted.
Different versions of easyDCP can be installed side-by-side
However be aware that the all share the same user application data folder, where state settings, KDMs, server and signer certificate and license are stored.
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easyDCP SAM Rio Plugin is fully integrated in SAM Rio. You can activate it without further installation according to the following instructions.
A documentation how to license/activate your easyDCP SAM Rio Plugin is part of Pablo PA Installation & User Guide, Appendix B, A12.
Note:
Further Links for easyDCP SAM Rio Plugin:
Find more information in your SAM Rio user manual
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easyDCP 3.6.0 and above will be activated within the application/preferences.
For macOS users: minimum macOS 10.12 is required for easyDCP ≤ 3.8.9 products. easyDCP Plus / IMF Studio ≥ 4.0 require macOS 10.14.
Please watch our video tutorial or proceed as follows:
Note: This way of activating your easyDCP Product is only available from easyDCP Version 3.6 or higher.
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easyDCP Creator(+) from 2.2.X, easyDCP Player(+) from 2.0.X and easyDCP KDM Generator(+) from 1.4.1X and above can be directly activated from within the application.
Known limitations:
macOS: Only easyDCP 3.5.5 or higher can be run as of macOS 10.12 (Sierra)
Windows: Only easyDCP 3.4.10 ot higher can run on Windows 10
Please watch our video tutorial or proceed as follows:
Note: This way of activating your easyDCP Product is only available from easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X and easyDCP KDM Generator(+) 1.4.1X or higher.
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easyDCP Resolve Plugin is fully integrated in DaVinci Resolve. It runs in demo mode as long you haven't purchased a license and activate it.
You can activate it without further installation according following instructions.
See here how you can activate your easyDCP Resolve Plugin:
Please note:
Note: In Resolve 15, please make sure that the easyDCP decoder is used and the setting "DaVinci Resolve > Preferences > Configuration > Use easyDCP decoder" is switched on:
Further Links for easyDCP Resolve:
Pricelist easyDCP Resolve Plugin
easyDCP plugin or easyDCP standalone. What is the better solution for me?
Special conditions for easyDCP full version customers
Download DaVinci Resolve inclusive easyDCP Resolve
Find more information in your DaVinci Resolve User manual
A system hash uniquely identifies a system based on its hardware and operating system.
It looks like this:
02bea077c6f4c2f940473f88e18728d9e74888348c55735c093ea52165ace28f 76782ffb6342cf3058c02833234073b83d67207f4e3cf0ffff46a7ccf0138a2 9275ed7b91a0ca104c3170dcf4f0b25bbedc452608c64c8968634e3bb542cb5 a95d844c4b2a6a32bc940b9997f6ed83eb1c105aaa4e1e6efb6e44b5b65c953 0250423dc68b474a81940dd81e9b912bc8d30a295269fa4cdbc95c8552e2f98 770417e595a792d267c2eff25a2b9030300bef4228b4a3c6a355db5624b857a c4ea54613556abc86b81ef877e07ffe502d8c9eaabcd238c85dcc107bc28bb8 d8d8320f2d8575228ab7ab0a4041dceddde7adfae3877a84b2421a31ce9f2c8 fc09d2c_v4
Since only a scrambled reprensentation of the true system hash is presented, it looks different every time, even for the same system.
When do you need a system hash?
Normally, you never need it. With older versions, up to easyDCP Creator 2.2.X, easyDCP Player 2.0.X or easyDCP KDM Generator 1.4.1X, it was required to activate the product.
Newer versions must be always activated shown in this FAQ.
How can you find out your system hash ?
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6-core CPU |
GeForce 980 GTX |
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50% |
100% Quality |
50% |
100% Quality |
DCP 2k 24 fps 2048x857 250 Mbit/s |
69 fps |
46 fps |
138 fps |
115 fps |
DCP 2k 30 fps 2048x857 250 Mbit/s |
67 fps |
53 fps |
137 fps |
127 fps |
DCP 2k 50 fps 2048x857 250 Mbit/s |
80 fps |
77 fps |
156 fps |
144 fps |
DCP 4k 24 fps 4096x2160 150 Mbit/s |
43 fps |
39 fps |
49 fps |
45 fps |
DCP 4k 24 fps 4096x1714 250 Mbit/s |
36 fps |
23 fps |
56 fps |
53 fps |
IMF UHD 25 fps 3840x2160, 4:2:2 30 bit, 840 Mbit/s |
30 fps |
12 fps |
35 fps |
30 fps |
IMF UHD 50 fps 3840x2160, 4:2:2 30 bit, 840 Mbit/s |
26 fps |
16 fps |
40 fps |
38 fps |