Frequently Asked Questions
This FAQ is valid for
easyDCP Plus:   Packages  with permanent license  from version 4.0  
easyDCP Plus: Single licenses  with permanent license  from version 4.0  
IMF Studio: Packages  with permanent license  from version 4.0  
IMF Studio: Single licenses with permanent license  from version 4.0  


How to find your new easyDCP PLUS or IMF Studio packages

with the update to the new website www.easydcp.com, we have tried to keep the usual processes as before to make the changeover as easy as possible for you. However, there are some changes in how to find your licenses.

We hope that you took advantage of our special offers so that you automatically got the new products already.

If you own a single easyDCP Plus or single IMF Studio license with valid service, special conditions apply. You can find it here⬇︎

And this is how you find the new packages:

  1. Login to the webshop www.easydcp.com.

  2. Select My Products in the top menu.

  3. You will find a new section: License Packages.
    You can find your new packages here:
    - easyDCP Plus
    - IMF Studio

  4. When you select a package, a submenu opens.
    Here you can find the associated programs:

    easyDCP Plus package includes:
    - easyDCP Creator+
    - easyDCP Player+/easyDCP Player+ NE info
    - easyDCP KDM Generator+

    IMF Studio package includes:
    - IMF Creator
    - IMF Player
  5. In the submenu you can select and download the respective installer and 
    set up the Offline Activation.



  6. In the higher-level menu, you will be informed about service extensions, reactivations (if necessary) and updates (if available).

As a reference for the migration, you will find an overview of your previous licenses in My Products after the section Single Licenses with the button Show Previous Licenses.

NOTE: With the introduction of the new versions, service renewals are always concluded for an entire package. In addition to the previous free updates and technical support, the service also includes free roaming.
You can find more details about free roaming here: How to use the Online Roaming service

 

➡︎ Special rule and handling for easyDCP Plus or IMF Studio Single Licenses:

With the introduction of the new products, single licenes will continue as long as the service is valid. Single licenses also support the Online Roaming.

  1. Login to the webshop www.easydcp.com.

  2. Select My Products in the top menu.

  3. You will find a new section: Single licenses.

  4. Here youn can find your new easyDCP Plus or IMF Studio single license 4.0.

  5. When you select a desired easyDCP 4.0 or IMF application entry, a submenu opens. Here you find the options for downloads, migrations and service extensions.