Frequently Asked Questions
This FAQ is valid for
easyDCP Plus  Status: Permanent License  from Version 4.0.1  
IMF Studio Status: Permanent License from Version 4.0.1  

 

How do I activate the new online roaming services if I have already activated the new easyDCP version in the Offline mode?

  • The affected easyDCP Plus / IMF Studio (Version ≥ 4.0.1) is already installed and activated as Offline License.

The reset to the online activation takes place in 2 steps. 

Step 1: Preparation of the easyDCP Plus / IMF Studio Program

  • Navigate to Preferences/Options > Activation Status 
  • Press the Button "Remove from settings"

  

  • Restart the affected easyDCP program and it will start again in online login mode.
    NOTE: You can't start the application with Online Activation without reset it also in your account settings 

Step 2: Re-activate the online activation in the webshop www.easyDCP.com

    1. Login in your account at www.easyDCP.com
    2. Select My Products
    3. Select the product you need to remove offline license 
    4. Select: "Remove Offline License"

Note:

  • Since server certificates are tied to the system hash, they become inaccessible after a migration. New certificates will be automatically created, but all KDMs issued to the old cerificates will no longer be accessible. Please check our FAQ: Server- and Signer- Certificates.
  • The offline license and legacy licenses you may have activated as parent to the offline license will be removed as well. 
  • When may receive the message that migration ist not available. This will occure when you have migrated a offline license within the last 6 month before.