Frequently Asked Questions

Installation and activation of older easyDCP versions

If you already use a recent version of easyDCP and want/need to activate an older version, here is a description of how to get the respective easyDCP installer and how to activate it.

Some explanations:

  • You can download and activate all easyDCP versions that were available before your current version.
  • You have access to easyDCP versions back to version 3
  • All easyDCP programs that are installed via the histories are excluded from the migration, upgrade and update services.
  • All easyDCP programs can be installed and activated in parallel on one hardware 
  • Known limitations:
    macOS: Only easyDCP 3.5.5 or higher can be run as of macOS 10.12 (Sierra)
    Windows: Only easyDCP 3.4.10 ot higher can run on Windows 10

How to get access to the older versions:

      1. Log into your webshop account and select the overview "License status".
      2. Select the current program (for example, easyDCP Player +) for which you want to install a previous easyDCP version.
      3. Select the operating system for which you want to install a previous easyDCP version.
      4. On the download page use the button "Other Releases" in the lower right corner:
           
           

      5. Select the desired easyDCP version and download it.



      6. Activate the easyDCP version as usual. If you need help, you will find a suitable FAQ here.

Informations about licenses and certificates

    • Which versions need which licenses:
      (assuming they are installed on the same hardware)

      If the second digit of the version name (for example, 3.4.4) differs from the version you currently have installed (for example, 3.5.5), you will need a new license

      If the second digit of the version name (for example, 3.5.2) matches the version you currently have installed (for example, 3.5.5), you do not need a new license.

      If you install the selected easyDCP program version on a different hardware, you will always need a new license.

    • Which versions receive which server certificates:
      (assuming they are installed on the same hardware)

      All versions of easyDCP can use the same server certificates unless the hardware has been changed or reconfigured or no significant operating system update has been performed.
      If you need a new license and you create the License & Certificate Request, the request automatically checks wich certificates already exist and then apply them for the newly issued license & certificate data set.

      If you install the selected easyDCP program version on a different hardware, you will always receive a new server certificate.

    • Which versions receive which Signer Certificates:

      For each license request, a new signer certificate is automatically issued for each program version. If you want to use an older version of your signer certificates, browse your certificate history in your webshop account and follow this FAQ.