Unfortunately we cannot issue licenses that are expiring after a few days. To evaluate the software, free trial versions can be downloaded.
The restrictions of the demo versions are:
Tip: You can also generate DCPs and pay on a project basis with easyDCP Publisher.
Customers who own an easyDCP standalone license for easyDCP Creator+ and easyDCP Player+ can receive one free-of-charge bonus license for easyDCP Resolve Plugin module at DaVinci Resolve.
Note: To activate an easyDCP Resolve bonus license, you need a separate license key. Licenses of easyDCP standalone versions can NOT be used for activation the easyDCP Resolve Plugin.
Note: In Resolve from version 15, please make sure that the easyDCP decoder is used and the setting "DaVinci Resolve > Preferences > Configuration > Use easyDCP decoder" is switched on:
One easyDCP software license can be installed only on one computer system.
However, if you need to move the easyDCP license to another computer or operating system you can do this easily using Migration function in the web shop:
easyDCP Resolve Plug-In customers can get additional important informations for migration here.
After the migration is complete you can generate a new license for the new ware system. Please refer to the following FAQ on how to activate your product.
Migration with older Versions: For version easyDCP Creator(+)2.1.X and older, easyDCP Player(+)1.9.X and older, and easyDCP KDM Generator(+)1.47 and older, be prepared to use the new hashcode of your target hardware/software.
Different versions of easyDCP can be installed side-by-side
However be aware that the all share the same user application data folder, where state settings, KDMs, server and signer certificate and license are stored.
easyDCP 3.6.0 and above will be activated within the application/preferences.
Please watch our video tutorial or proceed as follows:
Note: This way of activating your easyDCP Product is only available from easyDCP Version 3.6 or higher.
easyDCP SAM Rio Plugin is fully integrated in SAM Rio. You can activate it without further installation according to the following instructions.
A documentation how to license/activate your easyDCP SAM Rio Plugin is part of Pablo PA Installation & User Guide, Appendix B, A12.
Further Links for easyDCP SAM Rio Plugin:
Find more information in your SAM Rio user manual
easyDCP Creator+ is bundled with a tool called easyDCP KDM Generator. A demo version of easyDCP KDM Generator is included in the easyDCP Creator+ trial version.
easyDCP KDM Generator generates Interop- and SMPTE-compliant KDM files for DCPs created with easyDCP Creator+.
easyDCP KDM Generator has a separate manual that explains the procedure in more detail.
A full commercial version of easyDCP KDM Generator is part of the easyDCP Creator+ product.
Please note: easyDCP KDM Generator is not upgradable to easyDCP KDM Generator+
easyDCP Resolve Plugin is fully integrated in DaVinci Resolve. It runs in demo mode as long you haven't purchased a license and activate it.
You can activate it without further installation according following instructions.
Here is how you can activate your easyDCP Resolve Plugin:
Note: In Resolve 15, please make sure that the easyDCP decoder is used and the setting "DaVinci Resolve > Preferences > Configuration > Use easyDCP decoder" is switched on:
Further Links for easyDCP Resolve:
Find more information in your DaVinci Resolve User manual
Customers who own an easyDCP standalone license for easyDCP can receive and use a legacy licenses for previous easyDCP releases free-of-charge on the same hardware.
You will find the option "Other releases" in your license status.
You can find more information on how you can activate your Application in our FAQs: How do I activate my easyDCP Product?
This page contains:
In order to run properly, each installation of easyDCP KDM Generator+ needs three different sets of files issued separately for each installation:
During the activation process all of those files are generated using appropriate functions in the easyDCP web shop at http://www.easyDCP.com. Licenses and Server Certificates are bound to the particular hardware easyDCP KDM Generator+ is running on. Signer certificates are not tied to the hardware.
Important: If some hardware components in the production machine are changed or the machine stops operating at all, the license and server certificates will not work anymore. Using the migration function in the easyDCP web shop, a license can be ported to another machine. However, a server certificate cannot be used on another hardware. Likewise, it is not possible to re-use the certificates if certain hardware components get replaced on the system. And once the server certificates cannot be used anymore.
ALL (D)KDMs ISSUED FOR THESE SERVER CERTIFICATES ARE LOST AND CANNOT BE RECOVERED.
We recommend our easyDCP KDM Generator+ customers to set-up a second computer serving as backup machine for their (D)KDMs. If used properly, existing (D)KDMs can be recovered and ported to a fresh installation, in case the production machine is not working anymore. The set-up is simple and your existing (D)KDM workflow requires only small changes.
NOTE: You can use your existing easyDCP KDM Generator+ instance to issue backup-(D)KDMs of your existing (D)KDMs for your new backup easyDCP KDM Generator+ instance. This is a one-time-only job and should be performed as soon as possible.
This chapter gives an overview over the recommended workflow when using two instances of easyDCP KDM Generator+ in parallel.
Figure 1 shows a block diagram comprising two activated instances of the software, both identified by their Server Certificate. As mentioned above, the Server Certificate is bound to a specific hardware and installation of the operating system and cannot be used on another installation.
Figure 1: Two activated instances of easyDCP KDM Generator+ running on different hardware
Figure 2 shows one of the common applications using easyDCP KDM Generator+. Here, the Main Unit (MU) receives certain input data:
Figure 2: Standard KDM generation process using one installation of easyDCP KDM Generator+
As result easyDCP KDM Generator+ generates a batch of KDMs for the selected Cinema Servers (step 3).
Based on the workflow described above, we recommend generating a Backup DKDM for the Backup Unit (BU) shown in Figure 1 whenever a new key is used as input format (step 1). Basically, the processing-steps are identical to the description given in 4.1, but instead of only ingesting certificates from the Cinema Servers we also point our Main Unit of easyDCP KDM Generator+ to the Server Certificate of our Backup Unit (Figure 3, step 2). By doing this, easyDCP KDM Generator+ issues a Backup DKDM that can be read from the Backup Unit later. In case the MU is not available anymore, the Backup KDM can be used to recover the original keys that were used to encrypt the DCP.
Figure 3: KDM Generation Process using the Backup Unit (BU)
In case of a hardware crash or when the system components used to assemble the Main Unit’s system hash change, it is possible that the Server Certificates of the Main Unit cannot be accessed anymore. In this case it is possible to move the main unit onto a new hardware or issue a new set of license and certificates for the new configuration of the main unit. In any case, the previous Main Unit’s Server Certificates must be replaced. Through the easyDCP-web shop it is possible to get new licenses and certificates on the fly. Indeed, none of the old (D)KDMs of the former Main Unit (MU) will work with the new installation, called New Main Unit (NMU) here, since the new Main Unit is identified by a new Server Certificate. In order to get (D)KDMs working on the NMU it is necessary to use the BU as shown in Figure 4. Please note that the BU of KDM Generator+ is used instead of the MU.
Figure 4: Issuing DKDMs for the New Main Unit (NMU) using the Backup Unit (BU)
By ingesting both, all Backup-KDMs (1) as well as the Server Certificate from the New Main Unit (NMU – step 2) new DKDMs for the New Main Unit are generated.
Step 1. Download the easyDCP KDM Generator+ Installer for your target OS from your license status again and install it.
Step 3. www.easydcp.com will offer you: "Activate your complementary license". Select it for activation.
Now your license status shows a new entry called: "easyDCP KDM Generator+ Backup"
Step 4: Download the license and certificate data set and import it into your easyDCP KDM Generator+ Backup system.
NOTE: The complementary license is locked for migration. If you need to migrate your easyDCP KDM Generator+ Backup system please contact us at info@easyDCP.com.
Sales support: All questions regarding the products and their features. For example:
Prices for new products
How to purchase
How to update from previous versions, s.o.
Sales support is available for everyone. Please contact: email@example.com
License support: Questions about activation, migration, available updates and upgrades as well as the status of licenses.
License support is available for every customer independent from the service status. Contact: firstname.lastname@example.org
Technical support: Usage and troubleshooting for all easyDCP solutions
Technical support requires a valid service contract for the respective easyDCP software. Please use "Technical Support" option within your web account.
How to manage ...
Service and service extensions:
Each new purchased easyDCP product comes with a valid service contract lasting for 6 months. Within this period, technical service as well as updates for the respective products are included without any payment.
Once the service is about to expire, customers will be notified by e-mail. It is highly recommended to extends the service extension from minimum of 6 months and will always be appended to the end of the current service-period. If the customer decides for a service subscription the service extendes for another 6 month automatically if the customer has not completed the subscription at the latest 30 days before the end of the last renewal.
In case a customer decided not to prolong the support and no new version of specific software has been released, it is still possible to get back into normal service. Here a service fee of 50% (calculated form the regular service fee) for the period between previous service and the date the client wants to get back into support has to be paid.
If a new version of specific software has been released during a non-supported period, no prolongation of the (expired) service is possible anymore. New: Here clients have to purchase a onetime fee in order to get the latest version of the easyDCP software. The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP application. The younger the last license the lower the update fee. Updates comes without automatic prolongation of service extension.
Migrating your software to a new hardware or re-activating a license after changing components in your existing hardware is always possible. For further details please check: How can I perform a migration (hardware/operating-system-change)
Major and Minor Updates (eg. Version X.3.X > X.4.X):
Updates will arrive as needed. Estimate between 2 to 6 updates per year.
Customers with valid service (check status in your web account) have free access to updated versions of the software. There is no automatic update procedure and manual integration is required. If the update is a so-called point-release (e.g. 3.2 to 3.3) or a major release (e.g. 3.9 to 4.0) a new license is required. Minor releases (3.3.1 to 3.3.2) do not require a new license. Usually, only a new license for specific easyDCP software must be downloaded and activated. There is no need to update the certificates (signer and /or server) for a software update. Please use the "Request License & Certificate Set" as well as the "Import License & Certificate Set" options within easyDCP since they take care about proper activation of specific software. For your support please check: How do I activate my easyDCP product
Customer without valid service are requested to purchase an update. The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP application. The younger the last license the lower the update fee. Updates comes without automatic prolongation of service extension. Usually, only a new license for specific easyDCP software must be downloaded and activated. There is no need to update the certificates (signer and/or server) for a software update. Please use the "Request License & Certificate Set" as well as the "Import License & Certificate Set" options within easyDCP since they take care about proper activation of specific software. For your support please check: How do I activate my easyDCP product
Upgrade (e.g. easyDCP Creator to easyDCP Creator+):
The upgrade price is calculated using the difference between the existing product and the new product. No additional upgrade-fee is charged. The option "Upgrade" within your web account shows the available and the most cost-effective options for an upgrade.
Upgrades requires up to date of the upgrade provided software and valid service contract. If a service period expired or the initial version is somehow outdated, clients have to renew the service before upgrading. Please see the comments above explaining how to prolong an expired service.
Bonus licenses are available under certain conditions. Actually bonus licenses for easyDCP Resolve Plugin and easyDCP SAM Rio Plugin will be issued when the following prerequisites are met: easyDCP Bonus licenses for DaVinci Resolve 10/11/12 or easyDCP Bonus licenses for SAM Rio
If your question has not been answered please do not hesitate to send us an e-mail: email@example.com
A system hash uniquely identifies a system based on its hardware and operating system.
It looks like this:
02bea077c6f4c2f940473f88e18728d9e74888348c55735c093ea52165ace28f 76782ffb6342cf3058c02833234073b83d67207f4e3cf0ffff46a7ccf0138a2 9275ed7b91a0ca104c3170dcf4f0b25bbedc452608c64c8968634e3bb542cb5 a95d844c4b2a6a32bc940b9997f6ed83eb1c105aaa4e1e6efb6e44b5b65c953 0250423dc68b474a81940dd81e9b912bc8d30a295269fa4cdbc95c8552e2f98 770417e595a792d267c2eff25a2b9030300bef4228b4a3c6a355db5624b857a c4ea54613556abc86b81ef877e07ffe502d8c9eaabcd238c85dcc107bc28bb8 d8d8320f2d8575228ab7ab0a4041dceddde7adfae3877a84b2421a31ce9f2c8 fc09d2c_v4
Since only a scrambled reprensentation of the true system hash is presented, it looks different every time, even for the same system.
When do you need a system hash?
Normally, you never need it. With older versions, up to easyDCP Creator 2.2.X, easyDCP Player 2.0.X or easyDCP KDM Generator 1.4.1X, it was required to activate the product.
How can you find out your system hash ?
Beginning with version 2.1, easyDCP Creator+ is capable of opening encrypted DCPs and using these DCPs as basis for new DCPs. There are basically two ways of providing the keys in order to allow easyDCP Creator+ to decrypt the content for the preview and for generating a new DCP.
If keys are provided by means of a proprietary Fraunhofer Digest file (*.dcpdig), it is assumed that the user generated the content and that he is in charge of the sources used for the original DCP generation. In this case you can alter all properties in easyDCP Creator+, including the deactivation of the encryption or the generation of a new encrypted DCP and Digest file.
If one provides the keys by means of Distribution KDM (or KDM), easyDCP Creator+ does not allow to disable the encryption nor does it generate the Fraunhofer Digest for the new DCP. In order to understand this behavior we have to explain that the Fraunhofer Digest stores the encryption key as plain text on the hard drive. If the Digest-option were not disabled, one could easily open an encrypted DCP together with a (D)KDM, generate a new encrypted DCP and store the encryption keys in plaintext. Since content-owners are very diligent with their content, Fraunhofer IIS decided to disable the option from the beginning.
Since the software does not permit you to generate a Digest, there has to be another way for communicating the encryption keys to another software. Using easyDCP Creator+ version 2.1 or higher this can be done by generating a (D)KDM directly from within easyDCP Creator+. The “Generate DCP…” dialog was extended to offer you to generate KDMs. By design, one (D)KDM will be generated for easyDCP Creator+ itself in order to make sure that one can open the DCP on the same computer using easyDCP Creator+ later. A second (D)KDM can be generated for another software being able to open (D)KDMs, including easyDCP KDM Generator+ and many other 3rd party hard-/and software tools.