Installation and Activation of older easyDCP, easyDCP Plus and IMF Studio versions

Note: As part of the conversion to the new easyDCP Plus and IMF Studio packages or easyDCP Plus / IMF Studio 4.0 individual licenses we have removed the easyDCP 3.8.9 licenses used for the migration from the previous License Status and as a reference in a own view Show Previous Lizenses.   

General information for using older program versions: 

• Operating mode Online Activation:
  Customers with subscription and permanent license can use older program versions ≥ 4.0 at any time in parallel to the current programs.
   
• Operating mode Offline Activation:
  This is only available for customers with a permanent license.  For technical reasons, the use of program versions ≤ 3.8.9 is only possible in offline mode. You will find further information below⬇︎

Installation and activation of previous easyDCP Plus / IMF Studio applications

1. Log in to the webshop with your access data and choose the overview My Products > License Packages or Subscriptions. 
   Customers with easyDCP Plus/IMF Studio single licenses find back versions under Single Licenses  
    
2. Select the current program (e.g.easyDCP Creator+) for which you want to install a previous version.
   
   
3. Select Other Releases.
   
   
      
4. Select the desired version and download the installer for your operating system.
   
   
   
   
5. Activate the program as desired.
   
   

➡︎ Installation and Activation of previous easyDCP versions in offline mode

Comments: 

• Older versions for offline licenses can be activated on the same hardware, on which the current program is offline activated.
• Known limitations:
  macOS: macOS: Only easyDCP 3.5.5 to easyDCP 3.8.9 can run from macOS 10.12 (Sierra). easyDCP Plus and IMF Studio reuquires macOS minimum 10.14. 
  Windows: Only easyDCP 3.4.10 or higher can run on Windows 10.

How to get access to the older versions:

1. Log in to the webshop with your access data and choose the overview My easyDCP.
   
   
2. In Single License select the current program (e.g.easyDCP Creator+) for which you want to install a previous version.
   
   
3. Select Other Releases.
   
   
   
   
4. Select the desired version and download it for your operating system.   
   
   
   
   
5. Perform the Offline Activation as usual.
   If you need help with this, you can use the appropriate FAQs.
   
   

Information on licences and certificates

• Which versions require which licenses on the same hardware. 
  
  If the second digit of the version (e.g. 3.4.4) differs from the version currently installed (e.g. 3.5.5) you need a new license. If the 3rd digit (e.g. 3.4.4) matches, the same license can be used.
  
  
• Server Certificates: 
  
  All versions of easyDCP/easyDCP Plus can use the same server certificates, as long the hardware has not been reconfigured or a essential OS update system has taken place.
  
  If you need a new license, the creation of the License & Certificate Request checks whether a server certificate already exists and if then applies it to the newly issued license.
  
  
• Signature Certificates:
  
  In principle, new signature certificates are issued for each license activation.

How to use your application with Offline Activation

Conditions: 

• You have downloaded the desired easyDCP Plus or IMF Studio installer from the webshop at MY PRODUCTS and installed it on your hardware.
• You have a permanent licence.
• You have switched in the Webhop under License Packages the corresponding license to Create Offline License
  
  
  

For your information: When using your easyDCP application with Offline Activation, the services "online activation" and "roaming mode" are deactivated!

Follow this steps:

• Start your application:
• Start the program in Demo/Offline Mode mode via the login window
  

  Username/Password/Device Name/Remember Password Ignore these fields Demo/Offline Mode Launch your application in demo/offline mode

• Select "Preferences (OSX)" or "Options (WINDOWS)" in the application. Use option "Activation Status" and select "Request License&Certificates".
  
       
• Fill out the form according to the instructions displayed and select "Submit". The easyDCP website opens automatically in your browser.
  
       
• Log in to your account and select the license to be activated. The license and certificate set will be created.
  
             
  
  
• Download your "License & Certificate" set from your license status. Go back to your easyDCP application where you want to activate the Offline mode. Open the same menu as in the previous step and import the "License & Certificate" set with the option "Import License & Certificates".
  
       

• Now the offline mode is activated and you can use your program as usual.

• An online connection of the respective hardware is no longer required.

If you need to use your application again in roaming mode with the online activation, please contact us here.

easyDCP 3.6.0 and above will be activated within the application/preferences.

For macOS users: minimum macOS 10.12 is required for easyDCP ≤ 3.8.9 products. easyDCP Plus / IMF Studio ≥ 4.0 require macOS 10.14. 

Please watch our video tutorial or proceed as follows:

1. Download and install the latest installer from your account at www.easyDCP.com license status.
   
        
   
   
2. Select "Preferences (OSX)" or "Options (WINDOWS)" in the installed easyDCP application option "Activation Status" and select "Request License&Certificates"
   
        
   
   
3. Fill out the form according to the instructions displayed and select "Send request". Your license-and-certificate-request will be processed after you log in and have select the license you intend to activate.
   
   
         
   
   
4. Then you can download your "License & Certificate" Data Set from your license status and import it with the corresponding easyDCP option "Import License & Certificates"
   
        

Note: This way of activating your easyDCP Product is only available from easyDCP Version 3.6 or higher.

• If you use a easyDCP Creator(+) from 2.2.X, easyDCP Player(+) from 2.0.X and easyDCP KDM Generator(+) from 1.4.1X till easyDCP Version 3.5.8, you find help here.
• If you use an Version below easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X and easyDCP KDM Generator(+) 1.4.1X, you find help here.
• If you use an easyDCP Resolve Plugin version, you find help here.
• If you use an easyDCP SAM Rio Plugin version, you find help here.

easyDCP Creator(+) from 2.2.X, easyDCP Player(+) from 2.0.X and easyDCP KDM Generator(+) from 1.4.1X and above can be directly activated from within the application.

Known limitations:
macOS: Only easyDCP 3.5.5 or higher can be run as of macOS 10.12 (Sierra)
Windows: Only easyDCP 3.4.10 ot higher can run on Windows 10

Please watch our video tutorial or proceed as follows:

1. Download and install the latest installer from your account at www.easyDCP.com license status.
   
        
   
   
2. Select in the installed easyDCP application at "Help" the function "Request License & Certificate" (or use F3)
   
        
   
   
3. Fill out the form according to the instructions displayed and select "Send request". Your license-and-certificate-request will be processed after you log in and have select the license you intend to activate.
   
        
   
        
   
   
4. Then you can download your "License & Certificate" Data Set in the license status pane and install them via Drag and Drop into your easyDCP application.
   Alternatively, you may store the license-and-certificate file (*.easydcp) to a disk and import it into the corresponding easyDCP application by using "Help" the function "Import License & Certificates" (or press F4).
   
        

Note: This way of activating your easyDCP Product is only available from easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X and easyDCP KDM Generator(+) 1.4.1X or higher.

• If you use a easyDCP Verion 3.6 or higher, you find help here.
• If you use a Version lower as easyDCP Creator(+) 2.2.X, easyDCP Player(+) 2.0.X or easyDCP KDM Generator(+) from 1.4.1X, you find help here.
• If you use an easyDCP Resolve Plugin version, you find help here.
• If you use an easyDCP SAM Rio Plugin version, you find help here.

Your service options when using easyDCP products:

Sales support:

All questions regarding the products and their features.

• Purchase of easyDCP Products
• Questions for manage payments,
• Handling for discounts for Non Profit organiasations
• usw. 

Prices for easyDCP products you can find here
Sales support is available for everyone. Please use the Service or contact form in Sales Support

License and Subscription support:

Questions about activation, migration, available updates and upgrades as well as the status of licenses.
All technical service options are available in your web account www.easyDCP.com at My Products  

License support is available for every customer independent from the service status. Please use the Service or contact form in Sales Support

Technical support:

 Usage and troubleshooting for all easyDCP Plus / IMF Studio solutions

Technical support requires a valid subscription or a service contract for the respective easyDCP Package/application. Please use the Service or contact form in Technical Support.

Online Roamingsupport:

Usage and troublshooting 

Online Roaming requires a valid subscription or a service contract for the respective easyDCP Package/IMF Studio application. Please use the Service or contact form in Technical Support.

Find answers to important questions about your licenses

Subsriptions prolongation for easyDCP Plus / IMF Studio Pakete:

Customers can at any time extend and renew their subscription. The period to be extended is either seamlessly added to the term of the existing subscription.  If the subscription has already expired, it will be reactivated when the renewal is complete.

Hint: Customers are invited to use the automatic renewal with every purchase. This can also be set up manually afterwards. 
You can find more details here

Service and service extensions for customer with permanent licenses:

Each new purchased easyDCP Plus and IMF Studio package comes with a valid service contract lasting for 6 months. Within this period, technical service, cost free updates and online roaming for the respective package are included without any additional payment. 

Once the service is about to expire, customers will be notified by e-mail. It is highly recommended to extend the service extension from minimum of 6 months. It will always be appended to the end of the current service-period. If the customer decides for a automatic service subscription the service extendes for another 6 month automatically.

In case a customer decided not to prolong the support and no new version of specific package has been released, it is still possible to get back into normal service. A reactivation (calculated form the regular service fee) for the period between previous service and the date the client wants to get back into support has to be paid. 

If a new version of specific package has been released during a non-support period, no prolongation of the (expired) service is in this moment possible. Here clients have to purchase a onetime fee in order to get the latest version of the easyDCP Plus/IMF Studio package. The update price depends on the date when the previous service extension has ended and the date the client purchased the update for his respective easyDCP Plus/IMF Studio package.
The younger the last license the lower the update fee.
Note: Updates comes without automatic prolongation of service extension.

Hint: Customers are invited to use the  automatic service renewal with every purchase. This can also be set up manually afterwards. You can find more details here

Migrations

Valid for Customer using their licenses with Offline Activation:

Migrating your easyDCP/IMF Studio offline licenes to a new hardware or re-activating a license after changing components in your existing hardware is always possible. 
For further details please check: How can I perform a migration (hardware/operating-system-change)
 

Major and Minor Updates:

Updates will arrive as needed. Estimate 2 to 6 updates per year.

• Customers with Subscriptions can always download the the latest version and use them immidiately. 
  
  
• Customers with Permanent License and valid service have free access to updated versions of the appropriade package.
  
  
  • Customers using Online Activation can always download the the latest version and use them immidiately.
    
    
  • Customers using Offline Activation maybe needs to request for a new license (see Release Types). 

Release Types: 
Major releases (e.g. 4.2 to 4.3 or e.g. 3.9 to 4.0)
always a new license is required. For your support please check: How do I activate my easyDCP Plus oder IMF Studio product

Minor releases (4.2.1 to 4.2.2)
do not require a new license. In principle there is no need to update the certificates (signer and/or server) for a software update.

• Customers without valid service follow instrution in section: Service and service extensions
  
  

Upgrade

available for easyDCP Licenses < 4.0 and easyDCP / IMF Singlelicenes

The button Purchase Upgrade within your web account at Single Licenses shows the available and most cost-effective options for an upgrade.

If your question has not been answered please do not hesitate to contact use on the Service section or contact form in Sales Support

One easyDCP software license can be installed only on one computer system.

However, if you need to move the easyDCP license to another computer or operating system you can do this easily using Migration function in the web shop:

1. Login in your account at www.easyDCP.com
2. Select license status
3. Select the product you need to migrate
4. Select: "migrate license"
   
   

easyDCP Resolve Plug-In customers can get additional important informations for migration here. 

After the migration is complete you can generate a new license for the new ware system. Please refer to the following FAQ on how to activate your product.

• How to activate my easyDCP product?
• How to activate my easyDCP Resolve Plugin?
• You find a video tutorial easyDCP from V3.6 - Software Activation Tutorial here.

Note:

• There is a limit of one automatic migration in six months. If you require a second migration within the six months period, please inform us via email why it´s necassary.
• Since server certificates are tied to the system hash, they become inaccessible after a migration. New certificates will be automatically created, but all KDMs issued to the old cerificates will no longer be accessible. Please check our FAQ: Server- and Signer- Certificates.

Migration with older Versions: For version easyDCP Creator(+)2.1.X and older, easyDCP Player(+)1.9.X and older, and easyDCP KDM Generator(+)1.47 and older, be prepared to use the new hashcode of your target hardware/software.

easyDCP applications require different kinds of certificates

Server Certificates:

Is required to be able to receive KDMs. If a partner wants to send you an encrypted DCP, they will need your public server certificate so that they can issue a DKDM for. 

Signer Certificate:

Will be used to digitally sign content of encrypted DCPs or KDMs. Generally, all DCPs should be digitally signed to ensure that they will be ingested without any problems into a digital cinema server. Only for unencryted DCPs with Interop conformity, a signature is optional.

Which easyDCP application needs which certificates?

How you get your Signer- and Server- certificate?

1. Subscription licenses will receive automatically online for every application on each hardware indiviudal certificates.  
   
   
2. From easyDCP Player(+) 2.0.X, easyDCP Creator(+) 2.2.X, easyDCP KDM Generator 1.4.15(+) and IMF Studio with permanent licenses and Offline License activation.
   

   During „License & Certificate Request“ and activation via webshop www.easydcp.com Signer- and Server Certificates will be provided in "License & Certificate".

   What kind of certificate are required, if at all, depends on the easyDCP application.

3. Older Standalone easyDCP versions
   
   Please use license status on www.easydcp.com: New server certificate/manage certificate
   
   

How I can access to my previous Signer- and Server Certificates?

Please use license status on www.easydcp.com: Manage certificates
This option is available for customers with valid service extension

Comments:

• If you update to a newer easyDCP version, previous certificates should be maintained. When filling in a new license & certificate request, you will be prompted to enter the password that protects your current certificate. If the password can be verified, the new request will contain information, that you don´t need a new certificate.
• Server certificates are bound to the hardware via the system hash. If you migrate to another system, you always need new server certificates.
• Signer certificates are bound to a person rather than to a system.  However, each " License and Certificate set" contains a new signer certificate for technical reasons.

Please note: Every "Certificate Request" will be secured with a password specified by you.

You select the password when you fill in the request and will be prompted to enter it again, whey you import the License & Certificate Set and whenever a KDM is accessed. 

The password cannot be recovered!

easyDCP Resolve Plugin is fully integrated in DaVinci Resolve. It runs in demo mode as long you haven't purchased a license and activate it.
You can activate it without further installation according following instructions.

See here how you can activate your easyDCP Resolve Plugin:

1. Open DaVinci Resolve and click "File". In the submenu you find the entry "easyDCP".
   Then click "Request License & Certificate". Follow the dialogue and click "Save".
   Please use a system that is connected to the Internet to make sure that the HTML Request you saved works.
   Please do not use special characters for the password
   
   
   
   
2. After opening the HTML Request file (double click this file) your browser will connect to our webshop www.easyDCP.com.  Enter your login information and then the webshop will offer to buy the easyDCP Resolve plugin if you have not already bought it. The license will be activated automatically after receipt of payment. If you already own an easyDCP Resolve plugin, please select this and the activation will be processed immediately.
   
   PLEASE NOTE: If you want to activate a easyDCP Resolve Bonus License and the prerequisites are met, the webshop would offer you to activate the related easysDCP Resolve module automatically.   
   
   
3. Download your "License & Certificate" data set from your license-status after it is just in time available. To finally activate your product use the "Import License & Certificate" function in your DaVinci Resolve and import your downloaded data set.
   
   

Please note:

• Please use only US characters for the domain- and username in request form, e.g. no: é,*,# etc.
• The file extension for the request file must use the extension .html.

Note: In Resolve 15, please make sure that the easyDCP decoder is used and the setting "DaVinci Resolve > Preferences > Configuration > Use easyDCP decoder" is switched on:

Further Links for easyDCP Resolve:

Pricelist easyDCP Resolve Plugin

easyDCP plugin or easyDCP standalone. What is the better solution for me?

Special conditions for easyDCP full version customers

Download DaVinci Resolve inclusive easyDCP Resolve 

Find more information in your DaVinci Resolve User manual

Unfortunately we cannot issue licenses that are expiring after a few days. To evaluate the software, free trial versions can be downloaded.

The restrictions of the demo versions are:

• easyDCP Creator Demo burns in a visible watermark into each frame.
• easyDCP Player Demo decreases decoding quality and mutes audio after a playback time of 15 seconds.
• easyDCP KDM Generator Demo generates KDMs with a maximum validity period of 48 hours, starting from the time when the KDM is generated.

The generation of personalized signer certificates for certain easyDCP applications is a free service provided by Fraunhofer IIS.

New personalized signer certificates will be issued with every License & Certificate Request during new installation of after migration of the software.

Requirements to get personalized signer certificates issued by Fraunhofer IIS are:

• The email-domain used for your web-account at http://www.easyDCP.com and the requested domain within the License & Certificate Set-request must match.
• Requested domain for validation is not a public address like e. g. gmail.com, t-online.de etc. Blacklist is supported.
• If a comprehensible reason exist that email domain and requested domain cannot match please contact info@easydcp.com 

Different versions of easyDCP can be installed side-by-side

However be aware that the all share the same user application data folder, where state settings, KDMs, server and signer certificate and license are stored.  

easyDCP SAM Rio Plugin is fully integrated in SAM Rio. You can activate it without further installation according to the following instructions.

A documentation  how to license/activate your easyDCP SAM Rio Plugin is part of Pablo PA Installation & User Guide, Appendix B, A12.

Note:

• Please use for domain- and username in request form only US character (no: é,*,# etc.)
• The file extension for the request file must use the extension .html.

Further Links for easyDCP SAM Rio Plugin:

• Pricelist
• easyDCP Plugin or easyDCP standalone. What is the better solution for me?
• Special conditions for easyDCP full version customers

Find more information in your SAM Rio user manual

We recommend our easyDCP KDM Generator+ customers to set-up a second computer serving as backup machine for their (D)KDMs. If used properly, existing (D)KDMs can be recovered and ported to a fresh installation, in case the production machine is not working anymore. The set-up is simple and your existing (D)KDM workflow requires only small changes.

Please see Security backup for (D)KDMs for more details.

To create a complementory backup license please follow these steps:

1. Download the easyDCP KDM Generator+ Installer for your target OS from your license status again and install it on your backup machnine.
2. Request a license and certificate as usual and submit it to easyDCP.com. See also How do I activate my easyDCP Product?.
3. The landing page will show your activated easyDCP KDM Generator+ license. You will have the option to create a complementary license by selecting "Complementary license".
4. You will be redirected to the license status showing your new complementary license.
5. Download the license and certificate data set and import it into your easyDCP KDM Generator+ Backup system.

NOTE: The complementary license is locked for migration. If you need to migrate your easyDCP KDM Generator+ Backup system please contact us at info@easyDCP.com. 

A system hash uniquely identifies a system based on its hardware and operating system.

It looks like this: 
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_v4

Since only a scrambled reprensentation of the true system hash is presented, it looks different every time, even for the same system.

When do you need a system hash?

Normally, you never need it. With older versions, up to easyDCP Creator 2.2.X, easyDCP Player 2.0.X or easyDCP KDM Generator 1.4.1X, it was required to activate the product.
Newer versions must be always activated shown in this FAQ.  

How can you find out your system hash ?

1. Download and install the up to date easyDCP demo software or (easyDCP installer software if available) on the target hardware system
2. Start the easyDCP Software and Press F3
   Alternatively, select menue  Help | Legacy | Get machine system hash
3. The box with the system hash opens.

Basically there are two different options for running easyDCP Player.

1. Real-time-playback using a fast CPU.

Allows for real-time-playback of 2k/4k DCP and IMF-Packages on a standard PC/Mac. Use this option if you have a sufficiently fast CPU. The software codec will work on Mac OS X and Windows 7 and higher.

Minimum system specification:

• 6-core CPU
• At least 4 GB of RAM
• Graphics device with at least 500 MB memory attached to monitor (primary graphics card)
• Fast hard disk is also recommended

2. Real-time-playback using a Graphics Processing Unit (GPU) as accelerator.

Allows for real-time-playback of 2k/4k DCPs and IMF-Packages *) on a standard PC.
*) limited to lossy with code block size 32x32

This option requires two graphics cards:

1. GPU: Primary device for rendering (OpenGL) to which the display is attached.
2. GPU: Secondary CUDA-enabled device for the JPEG 2000 decompression.

Minimum system specification:

• 4-core CPU
• 1x primary graphics device attached to monitor
  
  • recent NVIDIA GeForce or Quadro series graphics device
  • at least 1 GB VRAM
  • preferably connected with 16 PCIx lanes
• 1x secondary graphics device not attached to monitor
  
  • NVIDIA GeForce with at least 500 CUDA cores
  • least 2 GB of VRAM
  • preferably connected with 16 PCIx lanes
• At least 4 GB RAM
• Fast harddisk/SSD is also recommended

The GPU-accelerated codec is only available for Windows, not for Mac OS X.

3D Video output options:

For best stereo video output, we recommend a NVIDIA Quadro device with at least 2 GB memory (e.g. Quadro K600). When using Nvidia 3D vision, the display needs to have a refresh rate of at least 120 Hz (e.g. Acer GD245QH). Alternatively, a 3D projector can be connected via Dual-DVI. This does not require a professional Nvidia Quadro card, but can also be achieved with a NVIDIA GeForce card.

Furthermore, a 3D LCD can be connected via HDMI or DVI to play out stereo in side-by-side/top-and-bottom/line-by-line or other interleaved modes.

HD-SDI output option:

easyDCP Player supports Blackmagic Design UltraStudio oder DeckLink series output devices.

When Option HD-SDI "enable subtitling, color processing and scaling" is enabled, decoded images will first be processed by the primary graphics card, before they get sent to the SDI-output device.

This works best, when the primary graphics card is a NVIDIA Quadro card. 

View our performance test:

Beginning with version 2.1, easyDCP Creator+ is capable of opening encrypted DCPs and using these DCPs as basis for new DCPs. There are basically two ways of providing the keys in order to allow easyDCP Creator+ to decrypt the content for the preview and for generating a new DCP.

If keys are provided by means of a proprietary Fraunhofer Digest file (*.dcpdig), it is assumed that the user generated the content and that he is in charge of the sources used for the original DCP generation. In this case you can alter all properties in easyDCP Creator+, including the deactivation of the encryption or the generation of a new encrypted DCP and Digest file.



If one provides the keys by means of Distribution KDM (or KDM), easyDCP Creator+ does not allow to disable the encryption nor does it generate the Fraunhofer Digest for the new DCP. In order to understand this behavior we have to explain that the Fraunhofer Digest stores the encryption key as plain text on the hard drive. If the Digest-option were not disabled, one could easily open an encrypted DCP together with a (D)KDM, generate a new encrypted DCP and store the encryption keys in plaintext. Since content-owners are very diligent with their content, Fraunhofer IIS decided to disable the option from the beginning.

Since the software does not permit you to generate a Digest, there has to be another way for communicating the encryption keys to another software. Using easyDCP Creator+ version 2.1 or higher this can be done by generating a (D)KDM directly from within easyDCP Creator+. The “Generate DCP…” dialog was extended to offer you to generate KDMs. By design, one (D)KDM will be generated for easyDCP Creator+ itself in order to make sure that one can open the DCP on the same computer using easyDCP Creator+ later.
A second (D)KDM can be generated for another software being able to open (D)KDMs, including easyDCP KDM Generator+ and many other 3rd party hard-/and software tools.